BEWARE - washing machine insurance cold calls 8 May 2017 at 6:29PM in Praise, vent & warnings 29 replies 35.4K views

Be_Happy

Just a heads up to this very convincing cold call - not exactly a scam as company does exist, but is just a cold call.

Had call last week - 'courtesy call' to check that my Hotpoint washing machine was working well. Don't have a hotpoint, so said yes it was and hung up. Today call from well spoken English man to say that the warranty on my Hotpoint washing machine was due for renewal, did I want to extend it?

When I googled the number 02036975575 found this was mentioned on all the nuisance call sites. It seems to be a company cold calling to sell washing machine insurance. Also seems to follow the same pattern of a previous 'survey type' call, followed a week later by the sales call.

It was a very convincing call - well spoken - had name and full address. Bear in mind too, that you will be asked to give card details over the phone.

SpammyTheSpammer

Frankly, IMHO, all cold calls are scams, as we are registered with the TPS so they break the law when calling.

DoaM

SpammyTheSpammer wrote: »

Frankly, IMHO, all cold calls are scams, as we are registered with the TPS so they break the law when calling.

Only if the call comes from the UK. That's why a lot of companies "offshore" their front line call handlers, to get around TPS issues.

tacpot12

Self insurance is always the cheapest approach to appliance breakdown insurance.

CharlieBilly

I know laws been tightened up but these companies dont seem to care and think they can get away with it which they usually can. I been getting many cold calls from Everest DG lately but they never get through as I block the numbers with my BT8610 phone. Even if a number does get through if i dont recognize it I just dont answer phone or block the number later when i google the number, same goes for my mobile.

I have complained numerous times on cold callers with Information Commisoner

SpammyTheSpammer

DoaM wrote: »

Only if the call comes from the UK. That's why a lot of companies "offshore" their front line call handlers, to get around TPS issues.

The cold calling company is trying to evade the law.
NEVER accept any offer from a ciold-calling company...

josie

Seems they're still at it as I just had a call this morning. I'm certain we don't have cover on our washing machine, but he said our policy was due to expire - yeah righto!

Number was 0203 959 9378

Again, a well spoken gentleman whose first language was English.

grunnie

I get these all the time and I just say my washing machine is 15 years old and they hang up.

NeverInDebt

If people didn't entertain cold callers it would soon stop. The fact is some people do so its always worth there while. I personnel dont and any company that cold calls or send unsolicited mail regularly I make sure I never use them and have done that on several occasions

LadyDee

I simply do not answer telephone calls that are either withheld or do not appear with a name from my contact list. If it's important and genuine they will leave a message so I can phone back.

While people cannot resist answering a ringing telephone then these calls will persist.

Once you answer they know they have a 'live' number and it'll just get added to the list to be sold on for the next scammer to try.

QuackQuackOops

These people just called me.
What is interesting to me is where they got my telephone number from. Thought we had data protection laws these days?