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Plusnet upping line rental £1/month, 3months into a new contract??

skintpaul
skintpaul Posts: 1,510 Forumite
Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
in Praise, vent & warnings
Pfft. so much for a fixed price..
breathe in, breathe out- You're alive! Everything else is a bonus, right? RIGHT??
«1

Comments

  • daytona0
    daytona0 Posts: 2,358 Forumite
    Living up to your username? :p
  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It is not billed as affixed price, unless you pay a year in advance.


    Anyway, providers' fixed prices (nearly always) refer to the percentage discount and not the actual amount paid.
  • Ectophile
    Ectophile Posts: 8,426 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Who said it was a fixed price contract?

    I'm less than 2 months into my Plusnet contract. I have already told them I will be leaving because of the price rise.

    Given that they have already sent me a £50 cashback cheque for signing up with them, they have totally shot themselves in the foot there.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • Tyler_Du
    Tyler_Du Posts: 712 Forumite
    How are you getting notified of the price change, I joined PN a few months back, haven't had an email or anything from them.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Did you prepay the line rental? I have and have had no notifications because that is a fixed price.

    While it may well be annoying it isn't anything special. SFAIK only TalkTalk offer a fixed price over the contract term.
  • The-Truth
    The-Truth Posts: 483 Forumite
    skintpaul wrote: »
    Pfft. so much for a fixed price..

    What fixed price? Link please.
  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    kwikbreaks wrote: »
    Did you prepay the line rental? I have and have had no notifications because that is a fixed price.



    Same here. We are not affected having paid in advance for line and the UK only Anytime price isn't changing, so wouldn't be able to leave penalty free.


    I'm not very happy with the service, though it is miles better than for the first three months, but the new combined prices elsewhere don't seem as good, so we'll stick until haggling time.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi,
    The-Truth wrote: »
    What fixed price? Link please.

    it's line rental saver, pay a year upfront, look.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    teddysmum wrote: »
    but the new combined prices elsewhere don't seem as good
    Yes another shot in the foot from regulators on broadband...

    First Ofcom (I think) make the transfer process easier by making it winning ISP lead removing the "can I have a MAC?" "Why not have a price reduction?" conversation

    Then the ASA combined pricing for the hard of thinking which seems to have resulted in an industry wide price hike.
  • Ectophile
    Ectophile Posts: 8,426 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Tyler_Durden_UK wrote: »
    How are you getting notified of the price change, I joined PN a few months back, haven't had an email or anything from them.

    I got an email from Plusnet, titled "Important news about your service".
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
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