Faulty car within 6 months

MeterMan

Hi there,

I bought a second hand car from a dealership in January. The car has recently given off black/white smoke and failed to start at times. I had the vehicle diagnosed by the manufacturer and it came back stating the EGR valve needed replacing.

Having read the law, I see that within 6 months I am entitled to a repair or replacement as long as the dealer can't prove the fault didnt exist when the car was sold. I have spoken to the dealer who went down the route of telling me to contact a solicitor.

I know that I need to write a letter, but I am not sure how to write it. I have looked for a template online, but they all seem to be for rejecting a car.

Any advice would be gratefully appreciated.

Quentin

Why not just use the template you have found??

caprikid1

Age of car and Mileage ? Whats the cost of repair ?


Sounds a lot of hassle for minimal return. I highly doubt they will take the car back.

LandyAndy

What is the cost of the required repair? Are you otherwise happy with the car?

MeterMan

Template I found is for rejecting the car. I want the car repairing, cost from manufacturer is just under 1500.

Vehicle is 2009 with a mileage of 87000

Quentin

So replace "reject" with "repair' in the template you have.

caprikid1

I think it's safe to say that an 8 year old car with 90,000 miles on the clock needing a £1500 repair would be deemed not to have been present when the car was sold in terms of the fault unless you can demonstrate you complained of the issue within a week or so.


Who would want to be a S/H Car Dealer !!!

worried_jim

MeterMan wrote: »

Vehicle is 2009 with a mileage of 87000

I've been after a "2009" for a while- what colour is yours? :rotfl:

MeterMan

caprikid1 wrote: »

I think it's safe to say that an 8 year old car with 90,000 miles on the clock needing a £1500 repair would be deemed not to have been present when the car was sold in terms of the fault unless you can demonstrate you complained of the issue within a week or so.


Who would want to be a S/H Car Dealer !!!

I have only done 2000miles in the vehicle in 4 months, I think its unlikely that the valve would go from working perfectly to not working correctly in that space of time.

wgl2014

Second hand cars need ongoing maintenance. Clearly the fault was not there when you bought the car as it would have been obvious.
What car is it, £1500 sounds steep.

Edit: have a read here, http://www.micksgarage.com/blog/does-your-egr-valve-need-replacing/

Aylesbury_Duck

MeterMan wrote: »

I have only done 2000miles in the vehicle in 4 months, I think its unlikely that the valve would go from working perfectly to not working correctly in that space of time.

Why do you think it unlikely?