Problem with virgin money savings account (warning to potential customers)

MarkFromCornwall

Cath1960 wrote: »

I was considering opening a savings account with Virgin Money, even registered but didnt go so far as to give them my hard earned money. I'm so pleased I didn't after reading your post. I have read so many bad reports on them. Will just leave my money where it is untill I find a decent bank/building society to put it in!

Just in the interests of balance, I 'd like to say that I find them excellent. I've had half a dozen accounts with them and find them easy to deal with and reliable. They make things simpler than some other banks I deal with.

Ken68

Five savings accounts with Virgin ...no problems so far.

TheShape

This thread is a handy reminder for me to open yet another Virgin Money Regular Saver.

Wheres_My_Cashback

Looks like the trolls have re-ignited this thread !

[Deleted User]

TheShape wrote: »

This thread is a handy reminder for me to open yet another Virgin Money Regular Saver.

This thread is also a handy reminder of how one awkward customer can make numerous unverified allegations against a savings provider. The fact that the whinger obstinately refused to take the matter up directly with Virgin suggests to me that their allegations might be bogus.

pearl123

Cath1960 wrote: »

I was considering opening a savings account with Virgin Money, even registered but didnt go so far as to give them my hard earned money. I'm so pleased I didn't after reading your post. I have read so many bad reports on them. Will just leave my money where it is untill I find a decent bank/building society to put it in!

There's nothing wrong with Virgin Money. Clearly the original poster need to give information which she didn't want to do.

caveman8006

While I agree that OP should understand that money laundering rules require proof of identity, I have also been asked by Virgin for NEW proofs after opening a new fixed rate bond with the proceeds of an old one. This is totally out of order and unnecessary!