T-Mobile contract due to end.. need advice

the_devil_made_me_do_it

My partner has had a contract with T-mobile coming up to 18 months. If he wants to cancel the contract to go back to PAYG, should he wait until T-mobile has offered an upgrade phone, or do you have to cancel before or after the contract time has elapsed?? ie the contract ends in November, should he cancel after the date in November or give a months notice in advance of contract ending?

Never had a contract before always PAYG so are unsure what to do.

Thanks in advance

MrGreen

I was searching for current upgrades with t-mobile and found your thread, in answer to your question, find out the date on which your partner's contract runs out and call as near to that time as possible, as you want to go over to PAYG then you don't want to be paying line rental to t-mobile when the contracts finished, if you cancel or request your PAC (port authorisation code) before your contract has finished then t-mobile will charge you for the remaining days of your contract.

If you want to go over to another network then make sure you have a PAYG sim for that network when you call t-mobile for your PAC and then pass on that code to the new network straight away as it can take up to seven days for your number to port over.

bw1972

just upgraded my 12 month contract on tmobile


now on flext 35 18months (realistically had to)
£180 (Up to 900 mins or 1800 texts)
k850i free
cost £20 per month - one month free internet too

pretty happy with that, as didnt have to try too hard in the end.

cindyhove

bw1972 wrote: »

just upgraded my 12 month contract on tmobile


now on flext 35 18months (realistically had to)
£180 (Up to 900 mins or 1800 texts)
k850i free
cost £20 per month - one month free internet too

pretty happy with that, as didnt have to try too hard in the end.

I didnt think T Mobile had the K850i yet. How come you got it?

bw1972

havent picked it up yet, just done.
In shop this week i have been told, so happy to agree given that until i collect it i havent commited again. Stock is deffo in WH i believe.

Fall back option of orange on standby in case tm let me down.

skooby_2

Really interested in the offer you have received for the k850i. Did you negotiate the deal over the phone and then agree to pick it up from the shop? Also flext 35 is normally charged at £35. Did you have to haggle to get it for £20 a month?

Stephb1986_2

i wouldnt bother going with tmobile even if they was the last people on earth my dad has had his contract with them for 18 months we gave them a months notice that we was ending the contract and they didnt and wanted to charge us for the line rental for the month even though he hadn't used the phone!! eventually they let us off after a million phone calls to pakistan

M_Thomson

I got Flext 20 for £5 a month on Upgrade keeping my existing phone. Was very pleased with that.

louidog

Watching this as my Flex 25 contract with T-Mobile is up this month. I am sick and tired of getting calls from different agencies claiming to want to save me money!
So far they have recommended 3 who I would not touch with a barge poll!

bw1972

had one of those yesterday, i always say i have upgraded it confuses them.

re
skooby Q
Really interested in the offer you have received for the k850i. Did you negotiate the deal over the phone

yes

and then agree to pick it up from the shop?

yes

Also flext 35 is normally charged at £35. Did you have to haggle to get it for £20 a month?

haggled, but said going to orange and they would offer broadband as well as phone.
Said Phone with orange was 25 pm on 18m for k850, so said i wouldnt stay as i would be worse off so can i cancel.

wouldve liked web and walk too for 25pm but 20 was the deal i was aiming without it so happy enough,

cindyhove

T Mobile seems to have taken the K850i off their website, so do you have a contingiency plan if they no longer intend on stocking this handset?