Fraud by Evans Halshaw

chrisjp2017

Hello.

This is my first time on here. I won't bore you with the whole story but about 7 years ago I had a car from Evans Halshaw on finance. There were numerous delays but in the end it was completed.

There was an incident months later whereby I was clamped by a traffic warden. The ticket said out of date tax. Firstly, back in the day of the tax disc, I should've checked it but it had expired. I queried why I did not receive the reminder from the DVLA. When I visited there office, I also noted that I did not recall receiving the log book. I paid a few quid to get the original signed logbook along with a new one. When I received a copy of the original logbook Evans Halshaw sent, I was flabbergasted to find that the sales guy had written it out himself, using the incorrect name, incorrect address and finally the fraudlant part - signed the document with a signature - and no it was not mine. I did not sign it and nor was it my signature.

I went to Evans Halshaw with this along with a family member and to be fair they agreed to pay the fine I received from the warden. I settled it there.

My question.. should I have done more at the time regarding the fraud?

Thanks

happyandcontented

My guess is that this was normal practice when they realised the customer had left without completing the mandatory paperwork, and perhaps two lots of details got mixed up. It is seven years ago, so I wouldn't be bothering about it now. You said you settled it at the time so why rehash it now?

takman

chrisjp2017 wrote: »

Hello.

This is my first time on here. I won't bore you with the whole story but about 7 years ago I had a car from Evans Halshaw on finance. There were numerous delays but in the end it was completed.

There was an incident months later whereby I was clamped by a traffic warden. The ticket said out of date tax. Firstly, back in the day of the tax disc, I should've checked it but it had expired. I queried why I did not receive the reminder from the DVLA. When I visited there office, I also noted that I did not recall receiving the log book. I paid a few quid to get the original signed logbook along with a new one. When I received a copy of the original logbook Evans Halshaw sent, I was flabbergasted to find that the sales guy had written it out himself, using the incorrect name, incorrect address and finally the fraudlant part - signed the document with a signature - and no it was not mine. I did not sign it and nor was it my signature.

I went to Evans Halshaw with this along with a family member and to be fair they agreed to pay the fine I received from the warden. I settled it there.

My question.. should I have done more at the time regarding the fraud?

Thanks

It just sounds like they made a mistake and put the wrong name and address?. These days you can change the keeper online so the signature isn't exactly important and you didn't loose anything due to their mistake.


Also considering that the tax disc was displayed in the car windowscreen clearly showing when it expired it is 100% your fault for not having tax. So your lucky that they paid your fine!


What else do you think you should have got because of it?

chrisjp2017

I am not looking to rehash it.

But my main focus was the signature.. surely this is not correct? I am not looking to reopen anything but asking for opinions

happyandcontented

chrisjp2017 wrote: »

I am not looking to rehash it.

But my main focus was the signature.. surely this is not correct? I am not looking to reopen anything but asking for opinions

Well, obviously, it wasn't correct or good practice but if you imagine the turnover of cars at a big dealership then some paperwork is inevitably going to be missed/incorrect. I imagine they forgot to ask you to sign the V form which has to be returned within so many days, so they just fudged the issue and got it wrong.

I wouldn't say it was fraud either without knowing more. Fraud has an element of financial gain attached to it. Who gained financially from what happened?

I certainly wouldn't start a thread stating a big company was behaving fraudulently without some concrete and provable detail such as proof of intent and financial gain, which I imagine seven years down the line you don't have?

Head_The_Ball

Why on earth are you still thinking about this? It was seven years ago and you didn't suffer any loss.

Forget about it and get on with your life.

motorguy

chrisjp2017 wrote: »

Hello.

This is my first time on here. I won't bore you with the whole story but about 7 years ago I had a car from Evans Halshaw on finance. There were numerous delays but in the end it was completed.

There was an incident months later whereby I was clamped by a traffic warden. The ticket said out of date tax. Firstly, back in the day of the tax disc, I should've checked it but it had expired. I queried why I did not receive the reminder from the DVLA. When I visited there office, I also noted that I did not recall receiving the log book. I paid a few quid to get the original signed logbook along with a new one. When I received a copy of the original logbook Evans Halshaw sent, I was flabbergasted to find that the sales guy had written it out himself, using the incorrect name, incorrect address and finally the fraudlant part - signed the document with a signature - and no it was not mine. I did not sign it and nor was it my signature.

I went to Evans Halshaw with this along with a family member and to be fair they agreed to pay the fine I received from the warden. I settled it there.

My question.. should I have done more at the time regarding the fraud?

Thanks

Fraud implies somebody somewhere got financial gain from it. They didnt. They made a mistake and made a bit of a hash of sorting it out, thats all.

peter_the_piper

I'm waiting for the post from the EH representative, could be rather difficult for the OP.

System

chrisjp2017 wrote: »

I am not looking to rehash it.

But my main focus was the signature.. surely this is not correct? I am not looking to reopen anything but asking for opinions

If it was the wrong name and address then how do you know it was a forged signature and not a signature a customer had done when they were mistakenly given the wrong V5 to complete which they completed with their own details? Or didn't that possibility enter your head?

AdrianC

chrisjp2017 wrote: »

When I received a copy of the original logbook Evans Halshaw sent, I was flabbergasted to find that the sales guy had written it out himself, using the incorrect name, incorrect address and finally the fraudlant part - signed the document with a signature - and no it was not mine. I did not sign it and nor was it my signature.

My question.. should I have done more at the time...?

Yes.

You should have taken some responsibility for ensuring your car was legally registered in your name in the first place...
You should have completed your details on the V5C yourself.
When you didn't receive the V5C in your name in a few weeks, you should have chased it.

And that's before we get near the "seven years ago" side of it. Seriously?

davidwood123

DVLA don't care about who signs the V5.

You could ask a right handed child to do it with their foot.......nobody cares.

Get over it