eon gas and electric

Robin9

Look at your bills from 12 months ago and for readings with a letter A or the word Actual.

chelle222

thank you ill go and have a look at the bill from 1 year ago

chelle222

arrgghh something is seriously wrong somewhere


ive woke up feeling refreshed to try again but its doing my head in




ive done the price comparison thing again gave all the information it needs exactly as its written on my bills and its still coming up wrong


I don't no were to go from here


just a thought a few years ago eon asked me to give them a meter reading so went and had a look and realised the number was the same as the previous year so I told eon to let them no and they sent someone to change the meter
could this be the reason why im having trouble I no it sounds daft but just a thought

E.ON_Company_Representative:_Helena

chelle222 wrote: »

arrgghh something is seriously wrong somewhere


ive woke up feeling refreshed to try again but its doing my head in




ive done the price comparison thing again gave all the information it needs exactly as its written on my bills and its still coming up wrong


I don't no were to go from here


just a thought a few years ago eon asked me to give them a meter reading so went and had a look and realised the number was the same as the previous year so I told eon to let them no and they sent someone to change the meter
could this be the reason why im having trouble I no it sounds daft but just a thought

Good morning chelle222,

I'm sorry you're having problems with this.

If you log in to your online account as normal, then click 'MIdata' in the bottom right corner.

Then click 'view your MIdata online' you'll get all of the information that you need. 'Energy used last year in kWh' Estimated energy usage for the next 12 months etc.

This should be the best way to get what you need.

Thank you

Helena

chelle222

thank you ill go and have a look if this don't work im seriously gonna scream lol

Robin9

What readings have you found from a year ago ?

chelle222

its on my account when I go to view my bill there is a drop down box with all my past bills

Robin9

OK thats good - can you give details here please.

chelle222

Right finally got things sorted thanx everyone


YIPPPPPPEEEE
thanx everyone for ur patience I can finally start looking into things now

chelle222

what details do u want?