Laptop problem start windows.

THX758

I have Window7 64
I restarted my laptop at one point to see if the Chrome plug in problem would be resolved that way, but it didn't restart and shut itself down.
I restarted it again and attempt a start up repair, but it said that there was a fatal error and turned itself down again.
Since, that's all it's doing, I cannot start windows, sometimes I see the windows logo, then it shuts down again.

Does that mean that my laptop is dead for good?

ReadySteady_2

Try a start up repair using installation media; Add https:// to links

software-download.microsoft.com/pr/Win7_Ult_SP1_English_x64.iso?t=7d22a56b-c447-47df-a6ac-a7d0daec8775&e=1493034255&h=cc2a39e6fd1b61c961a7f41254d4d57f Windows 7 Ultimate SP1 English 64 bit

Once you have created bootable media....

bleepingcomputer.com/tutorials/start-the-windows-7-recovery-environment/

If that doesn't work, we can look at the hardware.

DavidP24

Before you start recovery be aware some options destroy your data

The first thing to try is to press F8 as it is starting up to see if you can get a menu showing SAFE MODE.

Also incase it is a virus disconnect any network or turn router off.

Report back if you are able to get into safe mode.

THX758

I can get to the safe mode option screen, but when I choose to start in safe mode, it shows a list of downloaded files, then at the end it shut off again.

grumpycrab

THX758 wrote: »

... then at the end it shut off again.

You're going to need some recovery media as stated by ReadySteady. (you should really have a Windows 7 64-bit "repair" CD/DVD/USB or even install media and then get the laptop to boot from that media).
About the shutdown, have you had heat and/or fan problems? What's the EXACT make/model of laptop?

DavidP24

THX758 wrote: »

I can get to the safe mode option screen, but when I choose to start in safe mode, it shows a list of downloaded files, then at the end it shut off again.

Can you post a screenshot or photo of that?

THX758

It's a Novatech computer. Can't remember exactly which one, I bought it 3 years ago and it was the cheapest of the gaming laptops.
I might have a couple of disks where I had to copy something on it, it might be the recovery disks or something, I remember being prompted to do it as soon as I had the laptop running.
I would not want to reinstall everything, the question is, where did I put the disks? Will have to look for them, and hope there is a repair option on it.
I believe the fans were working harder lately, and were getting noisy.
I didn't install anything on the computer lately, so it can't be software related.

DavidP24

If you install the recovery to factory disks they WILL wipe data.

Do you have any other PC's?

You could then remove hard disk and take data off

F8 Safe mode usually boots a version of windows with no network and very minimal drivers.

You description does not sound familiar so need a pic, you can post it to imgur.com and then link to it with the yellow picture icon above

DavidP24

This is what it should look like



The repair your computer can help in some situations, I am fairly sure it warns you before doing anything destructive (like reinstalling Windows to Factory Default)

ReadySteady_2

THX758 wrote: »

It's a Novatech computer. Can't remember exactly which one, I bought it 3 years ago and it was the cheapest of the gaming laptops.
I might have a couple of disks where I had to copy something on it, it might be the recovery disks or something, I remember being prompted to do it as soon as I had the laptop running.
I would not want to reinstall everything, the question is, where did I put the disks? Will have to look for them, and hope there is a repair option on it.
I believe the fans were working harder lately, and were getting noisy.
I didn't install anything on the computer lately, so it can't be software related.

Following my links and the instructions behind the links will not result in a loss of data.
You don't need to find any disc. Just create media from the image to which I have linked and follow the instructions to get into the Recovery Environment.

macman

THX758 wrote: »

It's a Novatech computer. Can't remember exactly which one, I bought it 3 years ago and it was the cheapest of the gaming laptops.
I might have a couple of disks where I had to copy something on it, it might be the recovery disks or something, I remember being prompted to do it as soon as I had the laptop running.
I would not want to reinstall everything, the question is, where did I put the disks? Will have to look for them, and hope there is a repair option on it.
I believe the fans were working harder lately, and were getting noisy.
I didn't install anything on the computer lately, so it can't be software related.

Try turning it over and looking at the label on the base...it will give the model number.