Sky price increases

H_C

makemesumdosh wrote: »

Why are you paying anything for broadband, had o2 then sky broadband and always paid Sky £0.00 since day 1.only pay for line rental and anytime calls.
Call then threaten to leave, ask to be put through to cancelations. do your homework and tell then of what you can get elsewhere.
Don't forget if you do change supplier go through Topcashback or Quidco

That's what I'm currently doing, Bt have a good offer. As I mentioned above , the initial price increased was because we weren't paying for Sky TVs and Sky landline...

teddysmum

H_C wrote: »

Just contacted them and the initial price increase was because we didn't have Sky TV and Sky phone.... they charged us because we didn't have something...

Things have changed since the new compulsory 'benefit' of combined line and broadband cost, but Sky used to charge £15 for broadband, then deduct £5 if you had their line and £2.50 more if you had their tv, making the price £7.50, but that was often then reduced to very little or zero, by the retentions team.


As the full price for broadband was £15, your from O2 price was a special offer, which would be for 12 months. They do not have to tell you when a special price ends, but they do have to tell you when the base price is increased; hence you only had one notification.


At the moment I had a 75% off tv deal and come the end of the year they will not have to inform me that the cost will revert to full price, but when they do the annual summer price increase, they will have to tell me about that.


Broadband has , for years, ridden on the back of line rental costs, so as you are not a line customer, they have no incentive to offer you cheap standalone. In fact new customers can't get it.

brewerdave

Just a comment on the "non notification" of price increase issue - my daughter was with O2 and was moved to Sky - they continued to send info. to an original O2 email addy which she didn't ever use NOT her supplied hotmail address -only found out when I logged in to the O2 account to look for a totally separate email. Fortunately she had already realised that Sky had upped her sub. altho' don't think it went up by as much as £10 !!

teddysmum

brewerdave wrote: »

Just a comment on the "non notification" of price increase issue - my daughter was with O2 and was moved to Sky - they continued to send info. to an original O2 email addy which she didn't ever use NOT her supplied hotmail address -only found out when I logged in to the O2 account to look for a totally separate email. Fortunately she had already realised that Sky had upped her sub. altho' don't think it went up by as much as £10 !!

The OP's price hasn't gone up; they have just ended the special price. All offers now work on a basis of £10 for the broadband and £18.99 for line, as £5 would have come off because line (now compulsory) was taken.


As they no longer knock off £2.50 for having tv, the £7.50 , which was discounted to £5 for standalone broadband customers, no longer exists.