Boiler problems

We hane an old Baxi Back Boiler, it has been serviced on a regular basis and up until yesterday was working fine.
It was serviced as usual, we went out for the afternoon, meanwhie the hot water and Heating kicked in.
On our return there was a very strong smell of gas.
We immediately turned the appliance off and called the co. who serviced the Boiler. They are re attending today to hav a look, but in the meantime can anyone suggest what may have happened in order not to gt ripped off?:mad:
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