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HSBC Online Banking - multiple secure keys?

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  • soulsaver
    soulsaver Posts: 6,602 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 17 April 2017 at 11:36PM
    Johntea wrote: »
    Does anyone know if it is possible with HSBC to have multiple secure keys setup for access to the online banking?

    My parents have been looking after my money for the past several years as I don't trust myself not to spend it all so they make sure most of it gets put to good use in terms of savings and the like which has been working well but I've recently moved out into my own place so could do with access to my online banking as I need to regularly check transactions, transfer money to housemates for shopping and the like!

    I noticed you could set up a digital secure key on the iPhone HSBC application, could I set that up or would that stop my parents from getting in using the physical secure key?
    Not sure, but you can use telephone banking to set up payees & make transfers..so I suspect the answer is no, it won't stop parents getting in. Indeed, you can do everything you want/need using telephone banking in conjunction with online without the key... set up payees on phone, then make transfers as required on line logged in 'without security key'.
  • gt94sss2
    gt94sss2 Posts: 6,058 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Johntea wrote: »
    Does anyone know if it is possible with HSBC to have multiple secure keys setup for access to the online banking?

    I noticed you could set up a digital secure key on the iPhone HSBC application, could I set that up or would that stop my parents from getting in using the physical secure key?

    You can only have one key per account (either digital or physical). If you create a digital one, HSBC will cancel the physical one.

    However, even without a secure key its possible to login to internet banking on the website/the mobile app and make payments to existing payees on your account and to also use telephone banking as necessary..
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