Lloyds Bank computer says "no"

jaycee-123

I'll try to cut a long story short.
Yesterday a good friend with own business wanted cash to buy car today. No time to go to bank due to work pressure, so online transferred £7000 to me.
I rang Lloyds to make sure ok to withdraw £7000 and they said yes with my id.
I went to branch with my driving licence to withdraw cash. Computer said "no". Branch official needed paper statement from my friend. Friend and I met at branch around 4.15pm. Friend had brought statement showing online transfer but bank wanted actual bank statement. Friend and I walk to his Barclays bank to get statement but he'd left his bank card at home (10 miles away). They couldn't help him get a statement without bank card!!!
Back to Lloyds. Offered to show clerk phone statement but not good enough as she wanted paper receipt. Couldn't offer us internet access to print it out. Branch closed at 5pm.
Back to my house to online transfer £7000 back to friend. Computer said "no" again so I rang enquiry line. Several questions later (which I correctly answered) I was told go back to branch with photo id in order to allow transaction to go through!!!
Tried logging onto internet banking to check my statement and it's been frozen. Rang enquiry line and was told go to branch with photo id!!!
Branch closed today (Good Friday). So car sale fallen through for friend.
The two of us will turn up tomorrow at my branch so wish me luck

Robin9

No sympathy for your friend over the lost car purchase - he has put you to a lot of effort.

Apparently " Yesterday a good friend with own business wanted cash to buy car today. No time to go to bank due to work pressure, .............."


but when the transfer goes pearshaped he magically finds the time

"............. Friend and I walk to his Barclays bank"

pinkdalek

Sounds dodgy to me, if your friend was that eager to purchase the car they would have found the time.

On a serious note not to scare you but by doing this kind of transaction could result in yourself being investigated (even prosecuted) if your friend was ever investigated for money laundering.

tom9980

These kind of scams that involve elderly customers have received a fair amount of attention of late, wouldn't surprise me if you have triggered the suspicious minds of the Banks and they are playing it safe.

I highly suggest you make this your friends problem now, lending friends and family money like this typically ends up with it being your problem.

d123

jaycee-123 wrote: »

I'll try to cut a long story short.
Yesterday a good friend with own business wanted cash to buy car today. No time to go to bank due to work pressure, so online transferred £7000 to me.
I rang Lloyds to make sure ok to withdraw £7000 and they said yes with my id.
I went to branch with my driving licence to withdraw cash. Computer said "no". Branch official needed paper statement from my friend. Friend and I met at branch around 4.15pm. Friend had brought statement showing online transfer but bank wanted actual bank statement. Friend and I walk to his Barclays bank to get statement but he'd left his bank card at home (10 miles away). They couldn't help him get a statement without bank card!!!
Back to Lloyds. Offered to show clerk phone statement but not good enough as she wanted paper receipt. Couldn't offer us internet access to print it out. Branch closed at 5pm.
Back to my house to online transfer £7000 back to friend. Computer said "no" again so I rang enquiry line. Several questions later (which I correctly answered) I was told go back to branch with photo id in order to allow transaction to go through!!!
Tried logging onto internet banking to check my statement and it's been frozen. Rang enquiry line and was told go to branch with photo id!!!
Branch closed today (Good Friday). So car sale fallen through for friend.
The two of us will turn up tomorrow at my branch so wish me luck

Why would you even think this was a good idea?

Unfortunately no one to blame but yourself...

jonesMUFCforever

This looks ever so dodgy!
Can you not see this OP?
Large transfer into account then an immediate withdrawal?

I would not bank on anybody working in the fraud department that can unblock your account on a bank holiday Saturday.

They might even tell you that your account will be closed - how sure are you about your business friend??

Shakin_Steve

Even without the trouble you've had with your respective banks, I don't think I'd be handing over £7000 in cash for a car. No paper trail = no come back if the car is faulty.

usefulmale

Shakin_Steve wrote: »

Even without the trouble you've had with your respective banks, I don't think I'd be handing over £7000 in cash for a car. No paper trail = no come back if the car is faulty.

Surely a receipt would be issued for the car?

masonic

I would suggest that when this is resolved and you are able to transfer the money back, you deduct a fee for your trouble.

jaycee-123

All sorted now

SevenOfNine

I bank with Lloyds, pleased to see they gave you the runaround (sorry), I'd hate to think what you wanted to do was totally simple & didn't arouse an element of suspicion with the staff!