Bit of friendly advice pls

bertiewhite

RuthnJasper wrote: »

What are you talking about? The lady bought a Citroen,

PSA - same company

davidwood123

kmb500 wrote: »

worst case scenario is, you bought a Peugeot and should have known better than to trust the french

Ironically they are better than a Mercedes Sprinter or Ford Transit ( most are actually fitted with the Transit engine)

Johno100

facade wrote: »

+1

If they now think that the cambelt might be broken/ cam snapped etc, after they just fit £1500 worth of electrical parts on the off-chance that this might fix it I'd be complaining all along the chain. Start with the workshop/service manager and see what you are actually going to have to pay for.

It does seem to be how more and more garages work, no proper initial diagnosis and then just replace ever increasingly costly parts one at a time until the problem is solved. You'd have thought with improved computerised technology in vehicles fault identification would be so precise they'd be able to go straight to the problem.

poppyred

Johno100 wrote: »

It does seem to be how more and more garages work, no proper initial diagnosis and then just replace ever increasingly costly parts one at a time until the problem is solved. You'd have thought with improved computerised technology in vehicles fault identification would be so precise they'd be able to go straight to the problem.

unfortunately I only have so much in reserve... if it gets to a new engine I'm stuffed !!!

BeenThroughItAll

davidwood123 wrote: »

Ironically they are better than a Mercedes Sprinter or Ford Transit ( most are actually fitted with the Transit engine)

No they're not. Transits were fitted with a PSA engine at various times though.

paulpud

If the only way forward is to fit an electronic component to try to cure a fault, I'd suggest that wherever possible an engineer would initially fit it in a semi-permanent state so that it could be more easily removed and returned to their supplier if it failed to solve the issue. It might result in a labour charge and possibly a re-stocking charge for the component they tried but just refusing because the new one has been fitted is very poor. And if the old one isn't faulty, what have they done with it?

I tend to avoid main dealers for repairs and servicing because they are expensive and, generally, I don't think they're very good.

Ganga

Johno100 wrote: »

It does seem to be how more and more garages work, no proper initial diagnosis and then just replace ever increasingly costly parts one at a time until the problem is solved. You'd have thought with improved computerised technology in vehicles fault identification would be so precise they'd be able to go straight to the problem.

If a main dealer ,s staff cannot detect a cam belt problem quickly without the use of diagnostic equipment i would not buy a thing off them or take a van in for service/repair!:eek:

poppyred

paulpud wrote: »

If the only way forward is to fit an electronic component to try to cure a fault, I'd suggest that wherever possible an engineer would initially fit it in a semi-permanent state so that it could be more easily removed and returned to their supplier if it failed to solve the issue. It might result in a labour charge and possibly a re-stocking charge for the component they tried but just refusing because the new one has been fitted is very poor. And if the old one isn't faulty, what have they done with it?

I tend to avoid main dealers for repairs and servicing because they are expensive and, generally, I don't think they're very good.

Thanks Paul, I know what you mean it was more a panic thing as the RAC had to tow it somewhere x

poppyred

Ganga wrote: »

If a main dealer ,s staff cannot detect a cam belt problem quickly without the use of diagnostic equipment i would not buy a thing off them or take a van in for service/repair!:eek:

I genuinely think they are unsure, the said could be cam belt, tappits, I think they even mentioned pistons all a bit over my head :-(

davidwood123

BeenThroughItAll wrote: »

No they're not. Transits were fitted with a PSA engine at various times though.

The 2.2 engines in the Relays and boxers of the OP's age vehicle are fitted with the Ford Puma engine