Goods Not Collected from Store

Rozie

NCC-1701 wrote: »

Your really should have been more proactive in November and let them know you had changed your mind about the order because of the delay. Five months down the line is way too long to try to sort it out. Hopefully Peacocks will cut you a bit of slack and refund.

I know, I know, but I wasn't, which is why I am now asking if I have any rights now, after all they have failed to refund my money.

I'll wait and see what happens this week.

jonmoneybags

Good luck persuading the store that you didnt collect it 6 months ago, and now want a refund.

Rozie

**Update**
I received my refund and an apology for their mistake, no arguments required.

Valli

excellent news - and thank you for updating the thread