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Bt cancellation

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Hi guys, I am wondering as bt have massively upped my charges on line rental as i was on a 12 month contract but im still tied into the broadband which is an 18 month contract. Is there anything I can do? Am i able to get out of this 18 month broadband or not without paying? I didnt want to renew my line rental as they were trying to get me into another 2 yrs and after ive now realised they are stitching me up with this 18 month broadband to keep me locked in i really dont wanna renew. Feedback woukd be appreciated. Thanks

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Not a chance, they would want the balace of the payment for the broaband,
    To the end of your contract .
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Massive up on LR charges ?? are you sure .
    LR is paid monthly or advanced yearly with a discount .

    Not stitching you up at all you signed up to the terms and its fairly normal for LR and BB to be different term lengths depending upon the deal . .
  • Thanks for your feedback mckeff. I expected it anyway. Cheers
  • 2see
    2see Posts: 26 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    I was in the same boat as you, (line rental trap )
    I got the email from BT about the new price rises & can leave without penalty info , so I did, & eventually got back the unused line rental,
  • DavidP24
    DavidP24 Posts: 957 Forumite
    edited 4 April 2017 at 10:14AM
    Not heard of this with BT, I have definitely heard of it with TalkTalk, Plusnet were better last time I asked them, they offered a £65 fee to break your contract which was better than paying for a bad deal.

    Nobody can force you into a new contract for 2 years or any other period, just bill you month to month.

    You could have paid off the contract and moved to Sky on that £65 per annum deal last month and it would have at least felt less.

    You could also get out when prices went up, you could say you did not get any notification of price rise but probably a bit late for that.

    Still I saw one on here last week and they pulled it off

    https://forums.moneysavingexpert.com/discussion/5623609

    It may not be a rip off but it feels like it.

    BTW if that fails, it is worth calling to cancel and pay off saying you will never deal with them again and are going to let others know on BBand forums, they have been known to offer deals.
    Thanks, don't you just hate people with sigs !
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