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are all cheap (£14.99 or less)broadband providers crap ?

sorry to be so blunt

if i research all the main broadband providers who do low prices ,which is what i need as a low user,then i find pages and pages of bad reviews !

tiscali,orange,talk talk and so on are all the work of the devil apparently !


where are all the good guys ?

any suggestions ?

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    There are plenty to choose from, see here.
    Forget the big name brands.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Ems*Honie
    Ems*Honie Posts: 1,448 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I use BT, fairly good, but you do get transferred to India sometimes which is annoying if you get someone with a heavy accent. Besides that their tech back up has been brilliant for me, they even talk you through fixing the internet if a virus has broken it ;)

    Thing with researching these things online is that it is very rare that people have good service and take the time to put it out there, but as soon as they hae bad service they rant on a forum somewhere. I tend to try and start threads asking if people have had good or bad experiences with certain firms, you are still going to get more bad than good, but it can be a slightly more balanced idea.
  • Whizzkid

    If you want to pay £14.99/m for unlimited upto 8Mbps then I would suggest going to Eclipse, a subsidiary of Kingston (upon Hull) Communications.

    http://www.eclipse.net.uk/index.cfm?id=home_res

    I've been with them on Eclipse Evolution 1 for 18m with BT's ADSLmax at 3Mbps synch and regularly obtaining 2.3Mbps download and been 95%+ satisfied and I surf a lot but dont do online gaming/DVD downloads etc. Not checked their T&C's since I signed up but from memory it was a 12m contract then 30days notice, if you left before then they could charge you c£40 setup and repossess the otherwise free ADSL kit.

    Just be sure to elect NOT to 'LLU' unbundle your ADSL - ie stay with Eclipse's BT provided ADSL circuitry (rather than some LLU circuit such as on Tiscali)so that you can migrate away quickly/simply by MAC if/when you choose - as the LLU MAC'ing process hasn't I believe yet been 100% finalised.

    I am just MAC'ing off to AOL to get a free laptop for £5/m extra but 2yr contract (by which time I'm assuming LLU MAC'ing will be 100% sorted).
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