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Sky not honouring an offer accepted on chat

2»

Comments

  • I'm in the same situation but the want to charge me £10 to view the transcript.

    This is completely unacceptable as the are in the wrong.
  • as100 wrote: »
    I'm in the same situation but the want to charge me £10 to view the transcript.

    This is completely unacceptable as the are in the wrong.

    Doesn't matter if they're in the wrong or not, it costs money & time to do a transcript, if they made it free then people would be wasting the companies time (every company) on trivial matters. The charge stops this nonsense.

    Pay it and if you're proven right then ask them to refund the charge as well.
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