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Orange or Vodafone????

I'm requesting my PAC from O2 to port to one of the much better deals around for Orange or Vodafone. As I have no experience of these networks, after 20 years on O2/Cellnet, I'd like to ask the forum (or should that be audience) to vote on a 2 way Poll.

Any comments about network coverage, charges, services etc. would also be appreciated.

Thanks.

I prefer: 12 votes

Orange
50% 6 votes
Vodafone
50% 6 votes

Comments

  • patwa_2
    patwa_2 Posts: 1,542 Forumite
    Can't speak for Vodafone, but Orange:

    Pros:
    Good network coverage
    Friendly and helpful customer service
    Detailed Billing
    Well laid out online account management (although you can't change as much online as you can with T-Mobile)
    Checking of remaining mins/texts via automated service.
    Useful missed call text alerts
    Free call diverts.
    Very attractive free roaming offers and 'Same as UK' tariff abroad including free mins/texts when roaming.

    Cons:
    Data bundles expensive
    Phones locked
    Branded phones sluggish and unresponsive (suggest debranding if possible)
    Know me for who I am, not for who I say I am.
  • patwa wrote: »
    Can't speak for Vodafone, but Orange:

    Pros:
    Good network coverage
    Friendly and helpful customer service
    Detailed Billing
    Well laid out online account management (although you can't change as much online as you can with T-Mobile)
    Checking of remaining mins/texts via automated service.
    Useful missed call text alerts
    Free call diverts.
    Very attractive free roaming offers and 'Same as UK' tariff abroad including free mins/texts when roaming.

    Cons:
    Data bundles expensive
    Phones locked
    Branded phones sluggish and unresponsive (suggest debranding if possible)
    The most important issue IMHO is the signal strength in your locality.
    I'm with VODA and have always had a full signal, but then again, Orange also has very good coverage in my area.
    Debranding is ALWAYS a good idea, usually only costs around £8-£10, and usually reveals features that you wouldn't see normally....
    I've never had any issues with VODA customer services, but then again I've never had to phone them...but some of my colleagues have had nightmare experiences with both Orange & VODA

    Suppose this post isn't much help in making up your mind....is it?

    Perhaps I'm trying to say that there's probably not toooo much between the two....
  • patwa wrote: »
    Can't speak for Vodafone, but Orange:

    Pros:
    Good network coverage

    Checking of remaining mins/texts via automated service.
    Probably every network has gaps and orange certainly has.
    On this second point I raised a thread recently about how poor this service was. Sometimes both through the phone or online it can be up to two days behind.
  • patwa wrote: »
    Can't speak for Vodafone, but Orange:

    Pros:
    Good network coverage
    Friendly and helpful customer service
    Detailed Billing
    Well laid out online account management (although you can't change as much online as you can with T-Mobile)
    Checking of remaining mins/texts via automated service.
    Useful missed call text alerts
    Free call diverts.
    Very attractive free roaming offers and 'Same as UK' tariff abroad including free mins/texts when roaming.

    Cons:
    Data bundles expensive
    Phones locked
    Branded phones sluggish and unresponsive (suggest debranding if possible)
    hi where can i find out more about the free call diverts and free roaming offers are these new offers for new customers only . Its just i'm on orange on use my phone a lot in France .
    All help welcome
This discussion has been closed.
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