BA - Booking 2 passengers and 1 bag

Victor_Delta

Does it not occur to BA that occasionally 2 passengers only need to travel with one bag in the hold...?

Just tried to book such a European flight but there is no option to do it - you can either book just the seats or a package with seats, bags and 48hr check-in (but for both passengers). A notice says you can add bags in the 'Manage my booking' section after buying the tickets but you cannot see what the prices will be.

So I booked the seats and then went back in to buy the bag as a separate transaction - a real nuisance - and, of course, then found it was almost the same price as booking the package for both passengers!

A really frustrating and disappointing experience which frankly made Ryanair and EasyJet's booking systems look so much better.

Anyone else had this problem or, perhaps, found a way round it...?

Caz3121

you can make 2 bookings, 1 HBO and 1 with bags. Given that the HBO person is not able to select a seat (or move from the preselected one) this means the person that has the bag can move their seat to sit beside them

My domestic flight today was £10 return more than HBO. To add a bag would be £25 each way so no brainer to just pay the extra £10

leylandsunaddict

Even if you only wanted one check bag wouldn't it have been cheaper not to book HBO, and get a less restrictive ticket as well?

richardw

Sharing a bag of M&S Percy pigs bought on board is also not allowed.

Victor_Delta

leylandsunaddict wrote: »

Even if you only wanted one check bag wouldn't it have been cheaper not to book HBO, and get a less restrictive ticket as well?

No, the way I did it was cheaper - just (by a couple of pounds).

However, my annoyance was at the need to do two separate transactions instead of one, and the fact that I could not find out how much the bag would cost before booking the seats. Not very customer friendly or transparent.

richardw

Victor_Delta wrote: »

...Not very customer friendly or transparent.

This passenger was on a full flight to LA without a seat cushion http://www.flyertalk.com/forum/british-airways-executive-club/1813745-seat-cushion-completely-missing-1.html can it get anymore customer unfriendly?

Caz3121

Victor_Delta wrote: »

I could not find out how much the bag would cost before booking the seats..

here is the link here from the BA website https://www.britishairways.com/en-gb/information/baggage-essentials/extra-overweight-baggage
If you expand the All Other Flights you will find the costs for baggage on an HBO fare

Victor_Delta

When you are booking a ticket you don't want to start having to search through many pages of the website to find such an item (which varies depending on destination etc) in the small print. Surely the price should be shown on the booking page - just as the other airlines do it.