Vodafone RPI Increase - cancellation?

jimmy.griffin

Hello all,

I received this text message today from Vodafone;

"Hello. Just to let you know, from 12 April we'll be increasing your monthly plan by 3.2% - which is in line with the Retail Price Index (RPI) published in March 2017. This means that a monthly plan costing £58.00 will go up by £1.86 a month. This change reflects your terms and conditions - please go to ****** if you'd like to find out more"

I'm kind of looking for a 'get out' of Vodafone since their customer service has completely screwed me over.

Does this give me a reason to cancel my contract?

J

Oakdene

RULES set by the regulator Ofcom mean that customers can leave mobile, landline or broadband contracts penalty-free if a provider ups prices mid-term – but only if it didn’t warn you about the rise.
You may also be allowed to leave without paying a charge if the rise is of “material detriment”, e.g, a higher than inflation increase.
As 02, EE and Vodafone warned customers about rises in their terms and conditions and they are in line with RPI, you won’t be able to leave if you’re still locked into a contract.
If you want to, you’ll have to pay an exit fee. If you’re outside the minimum term of your contract then you’ll be allowed to leave without paying. You should check with the provider about how much notice you need to give to do this.