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nintendo wont repair under guarantee

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    naedanger wrote: »
    You just made that fact up.
    Did I?
    Or did Nintendo simply refuse to divulge how they knew the machine had been tampered?
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Did I?
    Yes. If you did not make it up then point to where in the thread the op stated that Nintendo had said tamper seals were broken.
    Or did Nintendo simply refuse to divulge how they knew the machine had been tampered?
    Neither of us knows the answer to that question, which contains assumptions that may not even be true.
    What we do know is Nintendo did not say tamper seals had been broken which you quite wrongly said was a fact.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    naedanger wrote: »
    What we do know is Nintendo did not say tamper seals had been broken which you quite wrongly said was a fact.
    I think it's a fair assumption, though I agree my stating it as fact has no foundation.

    I'll leave you all to speculate further..
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    as we haven't had it modified by anybody I phoned Nintendo to find out what exactly they meant. unfortunately they were particularly unhelpful and "weren't at liberty to explain further".
    As you deny doing anything other than removing the card I would expect them to explain further and provide evidence. If they cannot do that they should repair it.

    Try searching Nintendo forums for similar problems.
  • susancs
    susancs Posts: 3,888 Forumite
    edited 30 March 2017 at 8:49PM
    I wonder if a flashcard was used in the nintendo DS as I understand that these may make the device unworkable "bricked" as it could trigger the built in anti-piracy software. If that was the case then the ds would be considered modified and the warranty void.

    OP, I wonder if maybe a friend of your son's shared games that were on a flash card, rather than the original nds game cards and this caused the machine to "brick"? Just a thought.
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