Boiler replacement - Boxt.co.uk

CityBlue

Hi All,

I am looking to get our boiler replaced and have found the website boxt.co.uk that looks very cheap. I have read reviews and they are all good, however I am always a bit wary of deals that seem to good to be true.

So my question is has anyone had any dealings with boxt.co.uk?

Thanks

Ian

Chanes

Never heard of them but the only thing I would caution you about internet reviews is this: who wrote them? how hard are they to make-up and post as real? They might be genuine.

Recommendation from a friend(s) is usually the best I think.

marc81

I just did a quick quote for curiosity sake and I didn't think it was that cheap to be honest. If I were you I would find a local independent company.

CityBlue

Cheers - yeah that was my concern with the online reviews.

With regards to price I was comparing this with British Gas who seem to be ridiculously overpriced!

RichardKing

I just ordered from Boxt - their price was £600 cheaper than any other quote and for a bigger model boiler too!

You send them photos of your house, old boiler, piping and where the flue is. I'm just a bit concerned their might still be a snag and extra expense, bust so far all looks good.

BTW their quote £2845 was for a Worcester Bosch 38 CDI Classic and was £1200 cheaper than a British Gas quote for a smaller boiler.. :T

daveyjp

How can they size a combi without pressure testing the mains water supply?

Alex1983

They can't but they probably get away with it unless the water pressure is very low, also most people won't know about flow rates etc so won't complain about that side of it.

southcoastrgi

You can't get a proper quote without it being seen, they will give you a basic price & then when it is actually installation day it will be oh we didn't know about this & that's not what we thought so here is ££££ of extras & don't forget you have signed a contract

DominicH

daveyjp wrote: »

How can they size a combi without pressure testing the mains water supply?

They do ask you for the flow rate from your cold tap. Which is about as much as your average gas engineer does pre-quote, in my expericence.
I do take the point about each job having its specific requirements, and it's not clear how they deal with that.

Alex1983

Unless you know what a weir gauge is how do they expect you to accurately test flow rates. I'd rather they come and check everything before they quoted, once you agree they could say anything and you'd have to pay extra. Obviously some people will be more savvy and know the ins and outs but I'm sure there's lots that don't.

DominicH

Since you seem to be representing Boxt themselves, can I ask how does the fixed price cope with unforeseen, job-specific things that probably crop up in lots of boiler installations?
E.g. what if the customer has half-inch gas pipes and the boiler needs 22mm? Or what if extra piping needs to be run for the condensate, or a soakaway installed? Or the flue needs special extensions?