Problem with three mobile

d123

Frozen_up_north wrote: »

What you are saying doesn't make sense, as you also said you have spoken on the phone concerning making a payment, then saying you couldn't call them as you have no information as to the account number or the phone number!

When I took out a SIM only contract I was sent a letter in the post, it would be normal business practice to send a letter to the customer.

If you enter: https://www.three.co.uk/my3 while connected to the internet via the Three network, it will show you details of the SIM "phone number", when the minimum term ends, etc. You can also use the Three App (search the App Store for "Three") to see the same information.

Not to mention the phone number and sim number would also have been printed on the credit card sized holder the sim comes attached to...