Were Tesco fair?

lincroft1710

Was in Tesco earlier today with OH who wanted a certain brand 4 pint bottle of organic milk, but only bottle available had very short lifespan. She approached a member of staff who was picking items from the shelf for delivery customers.

Upon being approached, this member of staff immediately stopped what he was doing and started searching the shelves for another bottle with longer lifespan. He couldn't find one so offered to go "out the back" to find one. He returned very quickly with a long lifespan bottle of another brand (OH preferred brand was not in stock) which was completely acceptable. We thanked him and continued shopping.

Now was this fair? We were treated with courtesy and respect and the required item was found for us, so I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco.

[Deleted User]

Were Tesco fair? Above and beyond the call of duty I would say.

hollydays

As well as good training, you probably have " mystery customers" to thank for this. The old days of the staff shrugging their shoulders have given way to the risk that they are going to get bad marks in a mystery customer report, and get torn off a strip.

pogofish

This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?

hollydays

pogofish wrote: »

This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?

The op is venting..

theonlywayisup

If only these were the only issues people had to deal with.

hollydays

Lincrofts milking it..

theonlywayisup

hollydays wrote: »

Lincrofts milking it..

Ok, that's funny!

lincroft1710

pogofish wrote: »

This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?

hollydays wrote: »

The op is venting..

It is actually praise disguised as a vent as a tongue-in-cheek response to all those posts complaining about Tesco and seeking undeserved compo.

societys_child

I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco

Oh, come on, you must be able to think of something, surely . . .

5/10 - must try harder

peachyprice

lincroft1710 wrote: »

Now was this fair? We were treated with courtesy and respect and the required item was found for us, so I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco.

Was it fair of them to deprive you of a foot-stamping rant in the dairy aisle by giving good service? Only you can decide.