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eBay Problem!
Comments
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Don't forget as well that small claims is going to cost you , so consider that before proceeding. Obviously when you win you can add the court costs to your money claimed, but then you still need to get the money from the seller as the courts don't do that automatically.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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File a dispute with eBay...0
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OP... don't jump the gun with the small claims stuff.
Try a strongly-worded, legal-sounding letter, sent by recorded delivery.
Insist they supply goods, or refund you, or you will be taking it further.
Worth a try!My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
I opened a dispute last week, and got this reply this evening;
''Hello apologies for not getting back to you sooner. I am still waiting for a copy of a signed delivery
note from the carrier. I'm guessing it got sent to the wrong address. I will wait for 3 more days
& if I have not heard back from them I will send you another one.
Kind regards,''
Lets see what happens....0 -
Last Tuesday (9th) I received this message via eBay's dispute system;
Apologies we have found out that the post code that the carrier had was incorrect.
Can you please confirm your correct address & post code ASAP. We will then send out another item for you.
Also, can we have a daytime contact telephone number?
Our carrier will then contact you if they have the same problem.
I gave them a contact No: straight away, but have heard nothing since, (the carrier is supposed to be Parcelforce 48)
If I report this seller to the eBay Trust & Safety team, what can eBay do???
*Dispute was opened on Thu 4th October*
Many Thanks0 -
There is nothing more you can do via ebay unfortunately as cheque payments are not supported> So just hang on in there and if you think you are being scammed try a stern looking official letter saying you will take this to small claims if you do not get your goods within 72 hours.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Thanks for everyones Help...I got my money back over the weekend :beer:0
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You got a result that is great!!0
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