eBay Problem!

Mercury1

I bought a something from eBay (6th September) paid via cheque (£54) straight away...(Was cashed within 3 days)

They claim it would be sent out in 3 working days via Parcelforce48...But nothing so far

Sent 1st email on Friday 14th,(Received reply same day) was told it would be sent out on Monday 17th...

Sent 2nd email on Friday 21st, (Received reply next day) was told it would be sent out on Monday 24th...

Sent 3rd email yesterday, (Received reply this morning) told it was sent out 6 days ago and have I not received it?

I just sent a reply to that email, requesting Parcelforce Tracking Number...

What can I do, to get my money back???


Many Thanks

custardy

time to file an item not recieved via ebay.however you paid by cheque which limits things.
as much as paypal is hated its good for this sort of situation

steviebabes

Lots of excuses here, bet they have only just posted it.

StaffsSW

Hopefully it will arrive, otherwise YOYO - You're On Your Own - payment by cheque is now outside the scope of the eBay buyer protection scheme. You can raise a dispute, but the best you can hope for is a strike against the seller.

Did the seller offer Paypal as an option, and what was their feedback like? Any clues to suggest this could have been a scam from the outset?

GregtheHammer

Maybe try & get the sellers contact details & give them a phone call

Mercury1

stevew8975 wrote: »

Did the seller offer Paypal as an option, and what was their feedback like? Any clues to suggest this could have been a scam from the outset?

I should've payed via paypal....feedback score is over 400...I don't understand way they're behaving like is? (Still no reply to Tracking No: request)

soolin

Well if nothing turns up and the seller is un co operative you have their address so have all you need to go to small claims. A stern letter beforehand though explaining that you will not let this matter drop and will resort to a legal solution, might not be a bad thing.

Mercury1

[FONT=times new roman, new york, times, serif]I received this email today;[/FONT]

''Serious Apologies - We are away on Holiday intl 25th November. I promise I will look into this upon my return.

[FONT=times new roman, new york, times, serif]Kind regards,'' :mad: [/FONT]

[FONT=times new roman, new york, times, serif]Is there anyway can I get my money back??? [/FONT]

[FONT=times new roman, new york, times, serif]Many Thanks[/FONT]

soolin

Mercury1 wrote: »

[FONT=times new roman, new york, times, serif]I received this email today;[/FONT]

''Serious Apologies - We are away on Holiday intl 25th November. I promise I will look into this upon my return.

[FONT=times new roman, new york, times, serif]Kind regards,'' :mad: [/FONT]

[FONT=times new roman, new york, times, serif]Is there anyway can I get my money back??? [/FONT]

[FONT=times new roman, new york, times, serif]Many Thanks[/FONT]

Not through ebay no, but you can try the other options suggested like small claims etc.

Mercury1

soolin wrote: »

Not through ebay no, but you can try the other options suggested like small claims etc.

What do I need to do, to start the small claims process?

Thanks in Advance

Time2Go_25

http://www.hmcourts-service.gov.uk/infoabout/claims/index.htm