Problem registering Orange PAYG

Old_Gold

So it says in the handbook to register your payg sim. I can do it online but I get the following "


Unfortunately there has been a problem with your request. A fault has been reported. Please try again later. Orange home"
I have tried several times in the last 24 hours.

Altenatively I can phone 450 except there is no link to registration and customer service apparently costs 25P and there is no credit until I get my free £1 credit as a thankyou for registering. Round and round in circles.
And the answer is.....

System

Try [SIZE=-1]0800 079 0006 from a landline
[/SIZE]

Old_Gold

Thanks. Finally got to speak to someone and she helped me.

usethe444

I'm having the same problem, I've just changed from PAYG to contract. I've had to completely re-register and now I'm getting the same message you did.

What did Orange say?

Old_Gold

usethe444 my case was different as I wanted to just register a payg. The lady I spoke to just registered it for me there and then. She did not comment on why it had not worked in either of the two other ways.
On the contract line I have with Orange I just seem to remember going online and that was it. That was a year ago but I just click on my account and it seems okay. Have you tried dialling 150? They should sort it out.