Fibre upgrade, same contract or can i start a new provider?

Coldred

Hello


We are 3 months into our 12 month contract with TalkTalk for ADSL broadband and soon fibre will be available to us.


If I want to upgrade o fibre am I contractually obliged to go with TalkTalk or can I change providers for fibre without incurring any issues or costs?


Thanks

littleboo

If you don't want to incur penalties then you need to stay with Talk Talk. The availability of fibre doesn't negate your contract with them for ADSL

onomatopoeia99

You will still be in the minimum term with talk talk, so you can either buy out the remainder of the contracted minimum term with them to allow you to move to a different provider, or ask talk talk to change you to their fibre product, which will probably come with a new minimum term.

What you won't be able to do is move to a different provider without incurring an early termination charge from talk talk.

Coldred

ok thanks, do you know what the minimum term is by any chance/

lee111s

Coldred wrote: »

ok thanks, do you know what the minimum term is by any chance/

Depends what you signed up to.

Coldred

lee111s wrote: »

Depends what you signed up to.

contract is for 12 months

lee111s

Therefore the minimum term will be 12 months.

Coldred

lee111s wrote: »

Therefore the minimum term will be 12 months.

Ahhh ibwas thinking there might be a min term before you can leave e.g. 6 months.

lee111s

Coldred wrote: »

Ahhh ibwas thinking there might be a min term before you can leave e.g. 6 months.

Wouldn't be a very good business model