Porting number from Vodafone pay monthly to Vodafone pay monthly

Emily1975

Hi - I have a contract with Vodafone which recently expired. I saw a great deal on a new phone contract, also with Vodafone, and so went with that.

I now want to port the number across and close the old contract down. My understanding is that this can't be done with the conventional PAC process from one network to itself and my best option is to do it in two stages; port to a PAYG sim, and then onto the new phone. Is that right?

I got myself a PAYG sim with O2 for this purpose but having just had a conversation with them, they explained I would need to top up the card with at least £10 before I would be able to port the number off. Is that right? Are there any networks which don't force you to top up the card before porting the number off (or require a smaller top up than £10)?

Thanks!

Shrimply

It's always stressful trying to get this sorted out and being worried that the deal will expire before you get there. But be very careful to make sure each port is complete and give it an extra couple of days, you don't want your number getting lost.

I'd suggest GiffGaff for two reasons. Firstly, you can get away with just a £5 goodybag topup (and bare in mind you are going to want to use this sim for a week or so, so having some minutes etc is a good thing). The second reason is it's all done online. So you provide the PAC from your current provider and enter it into an online form. And then you request your GiffGaff PAC with another online form.

It all went relatively smoothly for me about 6 months ago.

[Deleted User]

I did this with a £5 giffgaff SIM a few months ago. Worked nicely, but they'll need to reconnect your new Vodafone online account to your new one

System

Yes, the only other way i know around it is to ask them to convert you to PAYG and then ask them to migrate it onto your new contract.

[Deleted User]

I don't do contracts but I am informed by my son who does that there is no need to port your number if you are staying with the same network supplier.

Just ring them up and sign up to the new deal that you want - all that needs to alter is the invoicing. They should be able to transfer you from the old deal to the new one.

Porting out and then back again sounds like a sledge hammer to crack a nut and very cumbersome to say the least.

Or am I missing something?

Guys_Dad

Deleted_User wrote: »

I don't do contracts but I am informed by my son who does that there is no need to port your number if you are staying with the same network supplier.

Just ring them up and sign up to the new deal that you want - all that needs to alter is the invoicing. They should be able to transfer you from the old deal to the new one.

Porting out and then back again sounds like a sledge hammer to crack a nut and very cumbersome to say the least.

Or am I missing something?

I think you are.

OP wrote "I have a contract with Vodafone which recently expired. I saw a great deal on a new phone contract, also with Vodafone, and so went with that." Seems they now have 2 contracts. Looks like they jumped the gun and a port out - port in is needed after all.

[Deleted User]

Guys Dad - thank you for pointing that out. If the OP has two contracts then that certainly complicates matters. In my son's case he simply rings his supplier each year to see what they can offer for the coming year, and usually gets a good deal out of them.

Shrimply

Re-sellers generally offer deals which beat anything the provider offers as an upgrade.

But companies generally make it as difficult as possible to switch a number to a such a new contract.

Their official stance (although I'm pretty sure it can be done) is that it's not possible to switch a number between contracts. I have talked to advisers who've suggested switching on to PAYG with them and then the number to the contract works only to have this contradicted but a different advisor so I'd be a bit wary of trusting that route.

mobilejunkie

Deleted_User wrote: »

Guys Dad - thank you for pointing that out. If the OP has two contracts then that certainly complicates matters. In my son's case he simply rings his supplier each year to see what they can offer for the coming year, and usually gets a good deal out of them.

That sounds like an upgrade. It's not the same as taking out a brand new contract with the network which may have advantages.