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RBS One Statement
I tried to speak to Martin on Radio 5 today but didnt get on.
I found some months ago a single credit card statement from RBS which is about 14 years old. It had PPI on it and I approached RBS for a refund. They refunded the PPI from the single statement plus interest but told me I have to find all the other statements to get any more PPI. I paid off the card just over 6 years ago. I know I had the card and the PPI for about 8 years. Can they get away with this - I dont have the statements? Iain Dunn
Comments
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In the absence of records from so long ago, they have refunded only the amount you can prove you paid.
Unless you can find further statements etc, this is all you will ever receive.
PPI on credit cards is only paid when the account has an outstanding balance, so it's entirely possible that you didn't pay any other PPI or that you paid £hundreds.
There is now no way for you or the Bank to tell without documentary proof from your own archive.
Get searching....0 -
No point now but thanks - I remember having a clearout and remember them going.... The PPI from one statement was over £100 with the interest.... thats an interesting one because people often ask me how long should you keep financial records - I say 6 years min. If only I had saved 20 years worth..... I think it would have benn several thousand quid. But thanks anyway, Iain0
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forgot - I only ever paid min payment for years and years so the o/s balance was huge0
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Your one last option is to send a SAR and £10 in a gamble to see if there are any records left, but it's a shot in the dark.Non me fac calcitrare tuum culi0
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Your one last option is to send a SAR and £10 in a gamble to see if there are any records left, but it's a shot in the dark.
Fair chance they have already hunted for them, agree it would be a long shot
£100 for PPI is a very high balance - PPI is around 70p per £100 of debt so that would suggest over £14,000 of balance, the interest would have been massive. I suspect OP may have included the PPI alongside the interestSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Yes.
They could take it to the FOS whocould instruct RBS to reconstruct the account using any info left but again, another shot in the dark.
If there are no records, there are no records.Non me fac calcitrare tuum culi0 -
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RBS have copies of credit card statements going back to 2001 if you can provide the account number.
Also, FOS advised my lender to reconstruct a credit card account with one statement and a record of when the account was opened and closed, to calculate an offer, in the absence of other evidence.0 -
RBS have copies of credit card statements going back to 2001 if you can provide the account number.
In every case? No matter how long ago the account was closed?Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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