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HSBC PPI during 1990s
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Is there a standard letter I should send to them? Would the following suffice?
Dear HSBC
Subject Access Request
I would like to request copies of all information HSBC holds on me, back to my original account with Midland Bank which I opened around 1983.
I would like all information from all sources including legacy systems and microfiche.
I enclose a cheque for £10 in line with the Data Protection Act.0 -
Is there a standard letter I should send to them? Would the following suffice?
Dear HSBC
Subject Access Request
I would like to request copies of all information HSBC holds on me, back to my original account with Midland Bank which I opened around 1983.
I would like all information from all sources including legacy systems and microfiche.
I enclose a cheque for £10 in line with the Data Protection Act.
Decent template here:
https://forums.moneysavingexpert.com/discussion/1475553Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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I had a personal loan with PPI from HSBC taken out in 1999. I didn't have any of the paperwork left but I filled in as many details I could remember using the MSE Resolver tool a couple of weeks ago. This morning I had a call from HSBC to confirm some details and they that said they should have a decision soon.
Previously I hadn't bothered with a claim as I assumed that it was too long ago but I suppose nothing ventured nothing gained. I'm trying not to get my hopes up too much but it would be nice to get some money back and at least I won't be lining the pockets of a PPI claims company. A few hundred quid would be nice.0 -
I am currently checking the correct address to use.
their online chat person said:
HSBC
Griffin House
1-01
41 Silver Street Head
Sheffield
S1 3GG
The HSBC website says send SAR requests to:
HSBC
PPI Complaints
PO Box 6177
Coventry
CV3 9HP
I have also asked on Twitter and await with interest what they say!0 -
Why ask numerous times? Just send the SAR to one of the addresses you were given. As long as it goes to a HSBC address, it will be forwarded to the correct department.0
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Just had a Twitter response back saying to send the SAR request to local branch. I'm not sure I like the sound of that, as they will presumably not have microfiche etc.
Has anyone else sent a SAR request to their local HSBC branch with any success?0 -
Why ask numerous times? Just send the SAR to one of the addresses you were given. As long as it goes to a HSBC address, it will be forwarded to the correct department. The local Branch won't deal with the request directly, they will simply forward it on your behalf..Just had a Twitter response back saying to send the SAR request to local branch. I'm not sure I like the sound of that, as they will presumably not have microfiche etc.0 -
Moneyineptitude wrote: »Why ask numerous times? Just send the SAR to one of the addresses you were given. As long as it goes to a HSBC address, it will be forwarded to the correct department.
Obviously I want to send it to the most appropriate address.
I don't assume it will be sent to the correct department. Having worked for a large organisation, I suspect it is unlikely to end up on the correct address if it is not sent straight there.0 -
Well, an HSBC address was provided on this thread TEN DAYS ago so (even allowing for delays while it was forwarded) you have wasted all that time so far.I don't assume it will be sent to the correct department. Having worked for a large organisation, I suspect it is unlikely to end up on the correct address if it is not sent straight there.
Just post the letter remembering to enclose the requisite cheque.
Do be aware that the £10 is not refundable.0 -
Obviously I want to send it to the most appropriate address.
I don't assume it will be sent to the correct department. Having worked for a large organisation, I suspect it is unlikely to end up on the correct address if it is not sent straight there.
A DSAR is a formal request bound by ICO guidelines, firms can be fined for not following the law, whatever inefficient firms you may have experience of, they only have 40 days to deal with a DSAR so it's in their interests to get it rightSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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