Are there any rights to cancel your flights and get your money back?

Davecherryaide

I have recently booked flights through Qatar airways and I want to cancel them
I bought the tickets on the 26th Feb, 2017


Can I cancel them and get my money back?

richardw

Sometimes within 24 hours of booking.

Davecherryaide

thanks for this but do you know where I can find my official rights? I have looked on the airline and they just supply a form to request cancellation

CM66

Unless you paid for a flexible ticket generally they are non refundable.

The conditions will be included on the confirmation you got from Qatar.

If you cant travel for medical reasons etc then you might be able to claim from travel insurance

uknick

Davecherryaide wrote: »

thanks for this but do you know where I can find my official rights? I have looked on the airline and they just supply a form to request cancellation

What "official" rights do you think you might have?

Distance selling rules don't cover the tickets;

https://www.gov.uk/online-and-distance-selling-for-businesses/distance-selling

PeacefulWaters

Each ticket type has its own conditions. Read yours.

My Qatar booking allows a fee to cancel, but it's about 30% of what I've paid. Mine are business class seats out of Finland.

Blue264

Check paragraph 16 of the ticket rules / T&Cs.

Caz3121

Davecherryaide wrote: »

thanks for this but do you know where I can find my official rights? I have looked on the airline and they just supply a form to request cancellation

what you would get back would depend on the type of ticket you purchased
Since you booked so recently you will likely be able to reproduce the search and when you select a flight you will see what are the options for changes and cancellations...eg looking at London to Doha on random dates Economy Saver and Economy Value tickets are both non-refundable but Economy Flexi is fully refundable (but does cost 3x the price of the Saver ticket)
For non-refundable tickets you should be able to reclaim the APD (£73 for economy) although Qatar may charge an admin fee to process

Your official rights are to receive what you paid for...if you chose a non-refundable ticket rather than a Flexi, you will have the fare rules of the non-refundable ticket and not the Flexi
Some airlines offer free cancellation within 24 hours of booking irrespective of fare rules, Qatar appears to give this for flights booked in the US (US law)

Westin

And to add to the above, if you have bought via a shonky online travel agency you will likely have their fees to factor in on top of any possible refund from the airline.

phatbear

Afif_Naoumi wrote: »

:)If you paid for your ticket at qatarairways.com, you can cancel your booking and request a refund of your ticket price using this form.



Regards

Afif Naoumi, Staff India.

Ya cant beat a bit of spam for breakfast.

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