📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Time4sleep

2»

Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Per the Consumer Rights Act 2015 you have a defined period within which to confirm that the goods conform to contract, wherein you can specify the remedy required. After this period (and up to 6 months) any fault is presumed to be inherent (and supplying the wrong goods certainly is) and the supplier must offer a remedy that is reasonable and performed in a reasonable time.

    From what you've written, the supplier is abiding by those obligations. The only unknown from what you've written so far is "wait in for the next one to be delivered" ... what timescale have they stated for this? (I'm also presuming they'll be collecting the incorrect size bed and delivering the replacement, both at no cost to you).
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    They've offered to replace it, can't see what your issue is really ? Where have you been sleeping ? Surely you've been to bed in the last few weeks ? Sounds as though you're jumping on the "poor online reviews" bandwagon with hopes of something extra being offered ? It's not the companies fault it took you so long to check the bed.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.6K Banking & Borrowing
  • 252.9K Reduce Debt & Boost Income
  • 453.3K Spending & Discounts
  • 243.5K Work, Benefits & Business
  • 598.3K Mortgages, Homes & Bills
  • 176.7K Life & Family
  • 256.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.