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Time4sleep
Comments
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Per the Consumer Rights Act 2015 you have a defined period within which to confirm that the goods conform to contract, wherein you can specify the remedy required. After this period (and up to 6 months) any fault is presumed to be inherent (and supplying the wrong goods certainly is) and the supplier must offer a remedy that is reasonable and performed in a reasonable time.
From what you've written, the supplier is abiding by those obligations. The only unknown from what you've written so far is "wait in for the next one to be delivered" ... what timescale have they stated for this? (I'm also presuming they'll be collecting the incorrect size bed and delivering the replacement, both at no cost to you).0 -
They've offered to replace it, can't see what your issue is really ? Where have you been sleeping ? Surely you've been to bed in the last few weeks ? Sounds as though you're jumping on the "poor online reviews" bandwagon with hopes of something extra being offered ? It's not the companies fault it took you so long to check the bed.0
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