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TalkTalk vs Plusnet ?

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  • SouthLondonUser
    SouthLondonUser Posts: 1,445 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper Combo Breaker
    @mxo, that's very interesting, thanks. I was on Plusnet (not fibre) at my previous property and didn't find it too bad at the time, but of course YMMV.
    Could you please elaborate a bit more on your experience? What exactly was your problem? low speed? Dropped connection? Was the connection better with a different ISP (in the same property)?
  • mxo
    mxo Posts: 16 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    @mxo, that's very interesting, thanks. I was on Plusnet (not fibre) at my previous property and didn't find it too bad at the time, but of course YMMV.
    Could you please elaborate a bit more on your experience? What exactly was your problem? low speed? Dropped connection? Was the connection better with a different ISP (in the same property)?

    With previous providers I was getting around 9Mb/s. with Plusnet it's around 4-5Mb/s and has even dropped to 1Mb/s. Every time I call Plusnet, they say I'm getting expected speeds! And they don't investigate further.
  • A.Penny.Saved
    A.Penny.Saved Posts: 1,832 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    mxo wrote: »
    With previous providers I was getting around 9Mb/s. with Plusnet it's around 4-5Mb/s and has even dropped to 1Mb/s. Every time I call Plusnet, they say I'm getting expected speeds! And they don't investigate further.
    Plusnet also limit the upload speed to around 400kbps! You have to make a request with a very good reason to have that raised. I would not join such a poor service.
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