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Halifax Credit Card PPI

2

Comments

  • dunstonh
    dunstonh Posts: 120,223 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Would it be worth asking the Halifax for a copy of the credit card application/agreement?

    It probably doesnt exist any more. They have no reason to hold onto it and the regulators recommendation is 6 years after the debt/account no longer exists. You can spend £10 and find out if you want.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Would it be worth asking the Halifax for a copy of the credit card application/agreement?
    At least twenty years on from the event in question, they won't have it and on a closed account they are under no obligation to provide it.

    You can spend £10 on a Subject Access Request (SAR), but that is unlikely to help as you already have documentary evidence that there was PPI. What you need is a valid and (preferably) verifiable complaint reason. Was the PPI actually suitable for your personal circumstance at the time?
  • Is there any way of finding out when I got the credit card?
    If so I may be able see if the PPI was suitable for my circumstances at the time.
  • Is there any way of finding out when I got the credit card?
    As with previous response, you can ask the Bank directly
    If so I may be able see if the PPI was suitable for my circumstances at the time.
    Sounds as if you're grasping at straws here. Unless you had a pre-existing medical condition or you were self employed at that time, it's unlikely the PPI was not suitable.
  • I know I'm not putting in a claim, I just wondered if there was any possibility that the PPI was mis-sold and if so then I would have the option of putting in a claim.

    Also I wasn't making accusations of any wrong doing.

    Say for example the PPI had been mis-sold, if it couldn't be proved and there's no record of the PPI then there would be no point in putting a complaint.
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 28 February 2017 at 3:14PM
    I wasn't making accusations of any wrong doing
    If you make a mis-selling complaint, that's exactly what you're doing.
    I know is was before 1998 because I have got a statement with a PPI payment on it from 1998
    So, it's on a 1998 statement and you didn't complain at the time, how much was charged? (it's normally between 70 to 80 pence per 100 balance)

    Do you have just the one statement or a pile of them?
    Remember you only pay ppi if/when you have an outstanding balance and it would be itemised separately on the monthly statement(s).
    If you normally paid the balance off each month, you wouldn't pay any ppi.
  • I didn't even think about putting in a complaint then, I don't think mis-sold PPI was known about at that time, but I could be wrong.

    The statement with the PPI payment on it in 1998 is the only one I've got.
  • j5emm
    j5emm Posts: 29 Forumite
    Fourth Anniversary
    I didn't answer any phone calls or questionnaire requests for further information and all but one of my complaints were upheld, Halifax was one of those.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    I know I'm not putting in a claim, I just wondered if there was any possibility that the PPI was mis-sold and if so then I would have the option of putting in a claim.
    It is YOU (not the Bank) who have to ascertain that the PPI was mis-sold. You identify the reasons why the PPI was mis-sold and then complain about it. If the Bank agree with you, then you receive a refund plus interest.

    I don't recommend writing to the Bank asking if the PPI was mis-sold, as they will likely answer that it wasn't.
  • Did you use a PPI claims company or did you put a complaint in yourself?
    If you did put in a complaint yourself how did you go about it?
    Out of interest how long did it take?
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