Parking Notice - Odd Scenario

visidigi

Recevied a parking charge notification this morning, well the be exact the other half did. Its for parking in a shopping complex - the other half went before she started work, which would be the 07xx entry on the entry time.

Left and went to work, returning to the same shopping complex to get lunch around 124x, leaving at 13xx.

The parking charge has the entry time for the first visit. and departure time of the second visit. The vehicle should be on CCTV at the office for the 5 and half hours Park Watch are claiming the car was at the shopping complex.

Question is, do we just completely ignore all these letters and follow up threats etc or do we email the appeals address on the back of the letter and detail out the circumstances?

I really don't want to have the letters etc, but at the same time I know if we do contact them they have all the information and are less likely to give up.

Whats worse is the system would have detected the entry at 1230 and didn't detect the departure, so presumably Park watch thinks its still in the car park two weeks later! :rotfl:

Thoughts?

visidigi

Apologies - just noticed the content of the sticky and see its a double-dip scenario we have been caught with. Will have a read through of the content on them..

The_Deep

Nothing odd, it happens all the time, read some of these


https://www.google.co.uk/search?sourceid=navclient&hl=en-GB&ie=UTF-8&rlz=1T4GUEA_en-GBGB707GB707&q=double+dipping+parking&gws_rd=ssl

Coupon-mad

visidigi wrote: »

Recevied a parking charge notification this morning, well the be exact the other half did. Its for parking in a shopping complex - the other half went before she started work, which would be the 0730 entry on the entry time.

She the left and went to work, returning to the same shopping complex to get lunch around 1240, leaving at 1300.

The parking charge has her entry time for the first visit. and her departure time of the second visit. The vehicle should be on CCTV at her office location for the 5 and half hours Park Watch are claiming she was at the shopping complex.

Question is, do we just completely ignore all these letters and follow up threats etc or do we email the appeals address on the back of the letter and detail out the circumstances?

I really don't want to have the letters etc, but at the same time I know if we do contact them they have all the information and are less likely to give up.

Whats worse is the system would have detected her entry at 1230 and didn't detect the departure, so presumably Park watch thinks its still in the car park two weeks later! :rotfl:

Thoughts?

Don't ignore it - the registered keeper should challenge this and threaten them with a DPA breach report to the ICO and claim for compensation for data misuse.

Then do both (ICO complaint first). Look, this is common:

http://parking-prankster.blogspot.co.uk/2017/02/parkingeye-scam-fails-car-parked.html

http://parking-prankster.blogspot.co.uk/2015/10/parkingeye-subject-to-data-protection.html

https://forums.moneysavingexpert.com/discussion/5599701

Go for the jugular.

Umkomaas

Go for the jugular.

Because if you don't go for theirs, they will go for yours. PW have become court-frisky of late, so you need to slam them hard to avoid the threat of court and the hassle that will create for you.

Redx

visidigi wrote: »

The parking charge has her entry time for the first visit. and her departure time of the second visit. The vehicle should be on CCTV at her office location for the 5 and half hours Park Watch are claiming she was at the shopping complex.

Question is, do we just completely ignore all these letters and follow up threats etc or do we email the appeals address on the back of the letter and detail out the circumstances?

I really don't want to have the letters etc, but at the same time I know if we do contact them they have all the information and are less likely to give up.

this is a very , VERY common scenario and definitely nothing "odd" about it (as you found out , its a double dip case)

they wont give up , not at all, which is why you are told to go on the offensive , its not something you should ignore and a judge would take a dim view of it being ignored and him or her having to sort it out as it should never have gone to court

be pro-active like the excellent advice already given , dont be the moron that sticks their head in the sand as the hungry lion circles around

visidigi

No moron, gotcha

Thanks for all the info, I will have a read through now and get it all sorted out and posted off.

The other half is livid, very much wants to go after them big time.

visidigi

So I have drafted the following, based on the template, as I already know what they have done and what they shouldn't have done I felt the existing template was a bit too generic. The only thing I wasn't sure on was if I should ask for the data, photos, timings etc from the template and If I should where it would be best placed.

Any feedback gratefully received

Dear Sir/Madam

Reference Number: xxxxxx

I am the registered keeper of the vehicle identified in the purported 'parking charge' notice which was sent to the address obtained from the DVLA and delivered on the xxth of February 2017. The driver of the vehicle will not be identified.

The offence, as detailed in your notice, identifies the vehicle entering the xxx parking area on the xxth of February at 07:xx and apparently staying a total of 5 hours and xx minutes, departing at 13:xx on the same day. On the day identified the vehicle which you have detailed entered and left the xxx parking area twice. On this basis I require you to check the following approximate periods of time on the day for the missing photos which your technology should, according to its declared accuracy, have taken and your validation process detected, whereby this notice should never have been sent.

First Entry: 07:xx - please check for departure before 07:xx
Second Entry: Please check for arrival from 12:xx to comply with your reported departure time of 13:xx

As I believe you have accessed the registered keepers details from the DVLA without reasonable cause I am formally advising you that I, as registered keeper of the vehicle, reserve the right to proceed with a complaint against unauthorised access to my details to the ICO, for a sum not less than £250 as a result of this Data Protection Act breach.

Do not send debt collector letters and do not add any costs which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.

For the avoidance of doubt, I do not give you consent to process data relating to me or this vehicle, whether you have already obtained it or not - this includes the processing, selling or transferring my data to any third parties at any point. I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days.

Regards
xxx
The keeper of xxx

.

Redx

save your ammunition for popla , asking a PPC for explanations and proof always gets people nowhere and can mean that any future appeal "times out" because they will mess you about

in your future popla appeal you put them to stricty proof on the issues you raised , plus legal hurdles they will have to overcome too

this process has been tried and tested many thousands of times and honed over the last 5 years , so I doubt there is anything new you can teach us , its all been tried before, the current advice is the best way forward and only a moron would IGNORE the best free advice on the net

ppc appeal first

then popla if they dont cancel

no naming the driver

not that hard really

visidigi

Redx wrote: »

save your ammunition for popla , asking a PPC for explanations and proof always gets people nowhere and can mean that any future appeal "times out" because they will mess you about

in your future popla appeal you put them to stricty proof on the issues you raised , plus legal hurdles they will have to overcome too

this process has been tried and tested many thousands of times and honed over the last 5 years , so I doubt there is anything new you can teach us , its all been tried before, the current advice is the best way forward and only a moron would IGNORE the best free advice on the net

ppc appeal first

then popla if they dont cancel

no naming the driver

not that hard really

Okay then Ill use the template here, the thing about the template that confused me was it doesn't really say that I know what happened - so from what you're saying is you ask for the information first, hope it causes the cancellation and then throw POPLA all the reasons as to why the claim doesn't stand.

I guess ill trust the honed template and and copy and paste and post and see what they do.

Thanks!

Half_way

Name of parking company?
Name/location of shopping complex?