PPN Debt Recovery Service

TinkersJF

Surely they won't go back to allowing these companies to clamp? They have had so many issues previously with that haven't they?


I've just looked through my records and discovered a small problem. I've paid for the parking on the date but its for the reduced rate £4.80p instead of £5.30 annoyingly!!


Based on this should I state in my appeal that the driver would be more than willing to pay the outstanding balance for duration?
As my appeal will obviously contain the online Parking receipt as proof of payment?

Fruitcake

No, don't offer anything.

Complain to the BPA and DVLA that this is the first THE KEEPER has heard about this. The driver has told you nothing was left in the car, and you have never received a NTK.

twhitehousescat

clamping is and was always an option on bylaw land , I read this that they are seperating railways from airports and the likes , as airports use ANPR

HOWEVER they would have to be brave to clamp , most cases are for failure to display , this is NOT a bylaw offence

4.80 why?

do NOT offer to pay (guilt) , get some ping pong going asking questions by MAIL not email , bylay 14 , which section?

I can dig out a FOIrequest that will shoot there claims down , but you need to play ping pong for a few mths , with indigo ,


edit:


read

http://parking-prankster.blogspot.co.uk/2014/07/met-parking-deceive-motorists-for-years.html

https://www.whatdotheyknow.com/request/enforcement_of_railway_byelaw_14



I do believe that indigo have breached several DPA points , the first is that they have passed info onto a non ATA member to instigate completly different court action in relation to a non "event"

TinkersJF

Ok great that would be a real help. I will get the mail ping pong going today.


The 4.80 relates to after midday. I must of forgot to pay in the morning and then remembered! I have done this before and not got a penalty, luckily!!


So you would recommend to not attach the receipt first off then and just request further information on certain items?


Thanks

twhitehousescat

ping pong is the game admit nothing try and try for a POPLa code , this is the NTK , not a back up letter , complain to the BPA , and read the prfanksters blog above , it explains a lot

Handbags-at-dawn

Debt Recovery & Prosecution Services are a trading name for London & South Eastern Railway Ltd, aka Southeastern. They chase PPNs issued by Indigo at their own carparks as well as Virgin East Coast's.

It is unusual for them to go straight to £165 - they normally demand £100 first. There is a massive amount wrong with these notices - including that £165 is not the penalty displayed - but perhaps you could start by asking them what the appeal process is for keepers. You will probably get a reply saying it is too late to appeal, thus denying you access to POPLA.

However Indigo, who issued the ticket, are duty bound under the BPA CoP to offer an appeal + access to POPLA to keepers as well as drivers (they do for the carparks they manage for the other Govia-owned TOCs, which use ZZPS instead of DRPS for the second stage) Their standard signs talk about appeals to POPLA too.

So if DRPS say no to any appeal, then you could report Indigo to the BPA, for failing to provide a proper appeal process for their tickets. The BPA can and should apply pressure on Indigo to provide you, as keeper, with proper POPLA access.

I have never heard of anyone actually getting a POPLA code out of DRPS - they usually just give up after sending the £165 demand. But they've been hopping from foot to foot recently - unsure of their ground I guess - which means they're unpredictable.

Handbags-at-dawn

Forgot to mention - DRPS request keeper data themselves, with manual requests using the V888 form. So Indigo wouldn't be in breach of their KADOE contract or the Data Protection Act (unlike with the GTR and London Midland car parks they manage).

It would be worth asking the DVLA for a copy of the DRPS/Southeastern request so you can see what was declared as the reason for asking and how the data will be used. Good chance there'll be a data breach tucked away in there somehow.