Last month cashback and upgrade Question

PM

I purchased a phone on 10/10/06 last year. I am in process of claiming my last cashback.

Last week on 19 September 07 I phoned to cancel and was offered a good retention cashback deal from CPW O2 so I excepted. My bill has just been emailed but they have changed my tariff on this bill saying upgraded on 19/09.

Will e2save mess me about with this and is there anything I can do before I send my cash back? any help please.

thanks

lumscx

PM wrote: »

I purchased a phone on 10/10/06 last year. I am in process of claiming my last cashback.

Last week on 19 September 07 I phoned to cancel and was offered a good retention cashback deal from CPW O2 so I excepted. My bill has just been emailed but they have changed my tariff on this bill saying upgraded on 19/09.

Will e2save mess me about with this and is there anything I can do before I send my cash back? any help please.

thanks

Just confirm with the CPW customer loyalty team, they confirm me that they will still honor the cashback even if you upgrade as the tariff change happens in the last month of the contract.