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Terrible cabling across my property, any advice?

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Hi,

I hope someone can offer some advice.

I live in a semi detached cottage in London. The cottage is very old 500 years, listed, and in a conservation area so you can imagine it's pretty hard to change or do anything that looks non-original to the cottage. My front door opens directly onto the pavement, so no front garden or anything. We bought the house 3 years ago with the virgin cables already in place. It's really coming to my attention now as we're painting the property and the cables are super ugly so want to do something with them.

What currently happens is the cables pop up in my neighbours property and some go into her wall. The others climb up, above her door, go 10m along then drop down to my entrance point. They then continue along my wall, down the side of m house and supply the small block of flats behind me. In total there's about 10 wires that run along my house. It looks terrible!

The cables look ok if they just pop up infront of the access point, so can I tell VM to reconnect me via an entrance point into the pavement, and a third entrance point to the side of my house if they really have to run down the side? If I start talking about listed building and conservation area would they care, or just disconnect the flats? I get on with my neighbours so don't want to cut they're connection!

Thanks in advance

Andrew

Comments

  • If your a VM customer they would probably send a engineer to rectify it, if not then get one of your neightbours to contact them to do it.
  • Robin9
    Robin9 Posts: 12,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The Conservation Officer at your Local Council may have more influence than yourself.
    Never pay on an estimated bill. Always read and understand your bill
  • Mister_G
    Mister_G Posts: 1,945 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I suspect that you may have a legacy situation from the days of the original cowboy cable companies that sprang up across the country. They just ran cables wherever was easiest (and cheapest).

    That situation has changed, with only Virgin Media as the national cable company.

    They are far more socially aware than some of those early companies and I'm sure that they would be willing to look into your dilemma.

    As Robin9 says, the Conservation Officer may well be your friend in this, but it's probably worth talking to VM first.
  • Hi,

    Thanks for your replies. I've contacted VM and they're sending an engineer around on Friday morning to take a look. I'm a VM customer and so are the flats so fingers crossed :-) so far, so good from VM!

    Andrew
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