Is this sky deal any good

mm707

Hi, took out 12 month contract last october for 17.40 line rental and free bb.
I had email informing me that bb was going to be 2.50 and line rental 18.90.
Called them and they say best they can offer is line rental back to 17.40 but still 2.50 for bb on 18 month contract

Is this as good as I'm likely to get with them. I see folks on here paying less

Thanks

ps are ee any good ?

[Deleted User]

mm707 wrote: »

Hi, took out 12 month contract last october for 17.40 line rental and free bb.
I had email informing me that bb was going to be 2.50 and line rental 18.90.
Called them and they say best they can offer is line rental back to 17.40 but still 2.50 for bb on 18 month contract

Is this as good as I'm likely to get with them. I see folks on here paying less

Thanks

ps are ee any good ?

I got £1.59 monthly discount to bring the line rental back to £17.40 plus £48 credit to account for the higher call rates, my BB is still free. Same 18 month contract.

mm707

Thanks Colin, did you speak to retentions dept ? If so how do you get through to them. The person I spoke to said 19.90 was best they could do
( I don't have calls deal as I use mobiles )
Thanks

Jack_Itin

Try this number.....0800 151 2747.....it is free number, good job as I was on nearly an hour.......Jack.

[Deleted User]

mm707 wrote: »

Thanks Colin, did you speak to retentions dept ? If so how do you get through to them. The person I spoke to said 19.90 was best they could do
( I don't have calls deal as I use mobiles )
Thanks

I first phoned them then tried chat, I wrote a letter to the complaints dept (not heard back but I'd done a deal just after I sent it) and finally got a deal on chat again. I didn't say it was easy

I don't have a calls package either, in fact the £48 credit will cover our calls for the 18 month contract.