We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
3 Rescue
Options

badgerhead
Posts: 120 Forumite
in Mobiles
For the past 18 months my wife has been paying for 3 rescue plan without realising.
She asked for no insurance, however its been there for £12.40 a month.
Anyone had experience of this being added to your bill without your knowledge? Potential to reclaim? Or put it down as lessons learnt and check your statements.
I would just like to add that she has two contracts with 3. One for her phone and one other. She believed that the £61 coming from her account was for both of these contracts. In fact it is £49 and £12 insurance with the other contract for £12 coming from our joint account.
That explains how you can be paying for something without realising. But yes had we spent about 25 seconds looking at her statements about 18 months ago we wouldn't be in this situation.
Thanks
She asked for no insurance, however its been there for £12.40 a month.
Anyone had experience of this being added to your bill without your knowledge? Potential to reclaim? Or put it down as lessons learnt and check your statements.
I would just like to add that she has two contracts with 3. One for her phone and one other. She believed that the £61 coming from her account was for both of these contracts. In fact it is £49 and £12 insurance with the other contract for £12 coming from our joint account.
That explains how you can be paying for something without realising. But yes had we spent about 25 seconds looking at her statements about 18 months ago we wouldn't be in this situation.
Thanks
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards