Rach3l123 wrote: »
I went into Barclays yesterday to open accounts for my 11&13 year olds & was told they couldn’t have debit cards, and that was the same with all banks???? Are you sure you’re information is correct?
Andrew_Whitehouse wrote: »
I've been using GoHenry for at least a couple of years with my children. It's OK but I have a number of annoyances.
Charging 50p per top-up, in addition to the monthly fee, feels opportunistic to me. The message says "we're charging 50p which we have to add". (No you don't.)
Spending limits can be set weekly, or a single spend limit, and then there's an ATM limit. There have been a number of times when this hasn't worked for us and I've had to increase the limit to a much higher value. It's too hard to change, which means I don't.
In general their approach to user experience is poor. For example, for some time the app has allowed comments associated with a transfer but the web app didn't (I see that's been updated).
While checking my children's statement today I see that there has been an update and was met by the reassuring message "we've updated the site ... if you experience any glitches [...] let us know". I started Live Chat with Ross who apparently messaged "Hello. How may I help you?" and then .... silence. (I don't believe "Ross" actually typed that.)
The updated statements seem to show around 4 weeks worth of transactions and that's it. Beth at GoHenry tells me "When we updated our wesbite there were a few changes, we have found that the statement does not reveal enough" which makes me question their approach to software quality.
Here’s what the Deals Team have spotted
The rule change comes into force tomorrow
Get some inspo ahead of Christmas