Vodafone VEA discount

adonis10

I have applied for this on behalf of my partner. A few questions I cannot find answers to:


1. Can I apply for the discount for more than one person?
2. I understand that the 30% discount is for 12/24 month contracts only, so if you take out a new contract and get a phone the discount is only 15%?
3. Does Vodafone confirm to me or the account holder when the application has been approved?

Vodafone

Hi Adonis10,

Please ask your partner to email us via the form here.

To access the form you'll need to enter the code WRT135.

As well as stating their query in the question box, please also quote "MSE Forum".

Once sent, they'll receive an automated reply with a reference number. Post it on here and we'll check we've received it.

Thanks,
Mark
Social Media Comms

adonis10

Vodafone wrote: »

Hi Adonis10,

Please ask your partner to email us via the form here.

To access the form you'll need to enter the code WRT135.

As well as stating their query in the question box, please also quote "MSE Forum".

Once sent, they'll receive an automated reply with a reference number. Post it on here and we'll check we've received it.

Thanks,
Mark
Social Media Comms

Hi


Thanks. However, I already submitted the form stating that it was for a family/friend member and provided the details required and have been notified that the discount has been applied. Assuming that this is merely a different way of doing it and no further action required?

pawlala

Keep an eye on your vodafone bill. I applied for a VEA discount but to my horror the original price of the tariff was being charged to my account and no sign of the discount applied. Thankfully I have kept all records of communication and will be using them against Vodafone if necessary.

Vodafone

Sounds like everything's been set up correctly Adonis10. If you'd like us to double check it, just pop us an email via the link and we'll be happy to take a look.

Thanks,
Mark
Vodafone Social Media Comms

Vodafone

Hi Pawlala,

So we can take a look into this for you, please email us here.

To access the form you'll need to enter the code EFT195.

As well as stating your query in the question box, please also quote "MSE Forum".

Once sent, you'll receive an automated reply with a reference number. Post it on here and we'll check we've received it.

Thanks,
Mark
Social Media Comms

adonis10

Vodafone wrote: »

Sounds like everything's been set up correctly Adonis10. If you'd like us to double check it, just pop us an email via the link and we'll be happy to take a look.

Thanks,
Mark
Vodafone Social Media Comms

Hi


That's fine, thanks; my partner logged into her account to check and the discount is shown on the 'my bundle' page so all appears to be well. Very efficient, approved and added to account within an hour of applying.

[Deleted User]

Can the Advantage discount be used on the £20 for 20GB? If so 30% off makes it cheap.