PPI with no paperwork and on a Debt Management Plan

Rochdale_Guy

Also:


Think you had PPI and know the lender but don't have the paperwork? Contact 'em for details

If you've thrown away your paperwork, don't panic: there's a way to get hold of it. If you don't have a copy of your agreement or T&Cs you can contact your lender to ask for a copy (make sure the T&Cs date back to the time of your agreement, as terms will change over time).


What to ask depends on whether your account is still open or is closed. Well, all mine are under control of Stechange (monthly payment made to them who distribute it to my creditors), so guess they're classified as "closed" then?


Is your account now closed? You can ask for a full breakdown of your whole account, specifically including the insurance. If it takes longer than 40 days, report it to the Information Commissioner. This breakdown can cost £10 so you could include a £10 cheque (not cash).

So you DO send payment?


One PPI reclaim company says they will check if you did have PPI, then you can pursue the claim on your own or they will do it for you. Wonder how much they charge for checking it for me, then if I did have it, I would claim myself?!

Nasqueron

Rochdale_Guy wrote: »

Thanks, but still confused as to what form you suggest I fill in...


From Martin's very own PPI page:


Don't know if you even took out PPI? Check your credit files

Don't feel silly if you don't know – this is the number one question we get, full stop. First, you can try finding out by going back through all your old loan and mortgage statements and checking for any mention of an insurance fee or product to cover your payments if you lost your job through accident, sickness or unemployment.
Look for something that may be called 'payment cover', 'protection plan', 'ASU', 'loan protection', 'retail payment protection', 'loan care' or similar.
If you don't have those documents or simply cannot remember which lenders you've borrowed from in the past, don't worry – you can check your credit report. It lists any loans, mortgages or other debts that were live within the last six years, even if they're now closed


There's nothing showing on my credit file, I use Noddle's free one. Just shows a red default circle against each month going way back over the months - for each card/loan.


Confused.

The MSE site is hit and miss over stuff like this. Your credit file (you can check ClearScore for Equifax for free as well) will just tell you who you had credit with in the last 6 years. It does not tell you if you had PPI and may not even give you account details. Your best bet would be to ring each firm up and ask what details they hold and see if they have any record of PPI

Nasqueron

Rochdale_Guy wrote: »

Also:


Think you had PPI and know the lender but don't have the paperwork? Contact 'em for details

If you've thrown away your paperwork, don't panic: there's a way to get hold of it. If you don't have a copy of your agreement or T&Cs you can contact your lender to ask for a copy (make sure the T&Cs date back to the time of your agreement, as terms will change over time).


What to ask depends on whether your account is still open or is closed. Well, all mine are under control of Stechange (monthly payment made to them who distribute it to my creditors), so guess they're classified as "closed" then?


Is your account now closed? You can ask for a full breakdown of your whole account, specifically including the insurance. If it takes longer than 40 days, report it to the Information Commissioner. This breakdown can cost £10 so you could include a £10 cheque (not cash).

So you DO send payment?


One PPI reclaim company says they will check if you did have PPI, then you can pursue the claim on your own or they will do it for you. Wonder how much they charge for checking it for me, then if I did have it, I would claim myself?!

Again this is hit and miss advice. Your account is probably still open assuming you are repaying the firms rather than debt collection agencies, you can do a DSAR even if the account is open. You don't want to ask for the agreement, the bank will likely think you are attempting to get out of your debt.

The DSAR costs £10 per bank

A CMC will want to make money from you, they won't do it for free. In order to check if you had PPI they would need a letter of authority to ask on your behalf and that would most likely give them the right to put in a complaint - they just use the same process as you would do.