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Gearbox failed after 8 Months

What rights do I have from a garage dealership that fitted a factory supplied automatic transmission which completely failed after 8 months?
They state in a leaflet that all parts are covered by a manufacturers guarantee for parts and labour.

Comments

  • Dave1954 wrote: »
    They state in a leaflet that all parts are covered by a manufacturers guarantee for parts and labour.

    There ya go
  • facade
    facade Posts: 7,298 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Depends on who paid.

    If it was fitted under warranty, and less than 8 months warranty remained on the car, then it won't be covered, but you would have a case for claiming the car is of unsatisfactory quality.

    If you paid for it, then look to the manufacturers terms, most likely 12 months with a maximum mileage.
    I want to go back to The Olden Days, when every single thing that I can think of was better.....

    (except air quality and Medical Science ;))
  • Thanks. Leaflet non specific on length of guarantee but I paid with a credit card too.
  • EdGasket
    EdGasket Posts: 3,503 Forumite
    Well what does the place who supplied and fitted it say?
  • Rain_Shadow
    Rain_Shadow Posts: 1,798 Forumite
    EdGasket wrote: »
    Well what does the place who supplied and fitted it say?



    You know how to ask all the tricky questions. ;)
    You can pick your friends and you can pick your nose but you can't pick your friend's nose.
  • foxy-stoat
    foxy-stoat Posts: 6,879 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Dave1954 wrote: »
    What rights do I have from a garage dealership that fitted a factory supplied automatic transmission which completely failed after 8 months?
    They state in a leaflet that all parts are covered by a manufacturers guarantee for parts and labour.

    Have you gone back to the dealership who fitted it yet?
  • forgotmyname
    forgotmyname Posts: 32,755 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Take the car back and let them look at it?
    Censorship Reigns Supreme in Troll City...

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