Which energy supplier? Vary of moving away from the main suppliers.

ydrol2

Hengus wrote: »

According to Ofgem figures, of the almost six million households that switched supplier in 2014 the number of botched switches was only 1 per cent.

Interesting esp considering that npower participate in energy switch guarantee but have very low ratings on both MSE poll, trustpilot and came last in Which's 2017 poll - looks like EnergySwitch guarantee doesnt add much value after all ??

System

ydrol2 wrote: »

Interesting esp considering that npower participate in energy switch guarantee but have very low ratings on both MSE poll, trustpilot and came last in Which's 2017 poll - looks like EnergySwitch guarantee doesnt add much value after all ??

The clue is in the word SWITCH. The guarantee is not offering 100% accurate billing or 5* customer service. FWiW, I think that you worrying yourself into an early grave about a process which for the majority of people just works. Ofgem now protects you if the supplier goes bust, and all you need to do is give the supplier a monthly meter reading so that it can bill you properly.

Thomas1971

Hi, I am with npower duel fuel on a standard tariff, I thought that standard tariff was the expensive one, I chatted online and the operator said that the standard tariff is cheaper? The operator said there is the happy fix 2018 £1480 per annum which he said works out at £120 a month but I currently pay £97 a month, it is worth switching or not?

JJ_Egan

Use MSE to get some tariff prices and you can see the diffrence .

System

Thomas1971 wrote: »

Hi, I am with npower duel fuel on a standard tariff, I thought that standard tariff was the expensive one, I chatted online and the operator said that the standard tariff is cheaper? The operator said there is the happy fix 2018 £1480 per annum which he said works out at £120 a month but I currently pay £97 a month, it is worth switching or not?

Hi - welcome to the forum. Suppliers hope that you will think that switching is far too difficult. My advice, FWiW, is carry out a full market comparison on an energy price comparison site such as MSE Cheap Energy Club. You will need your annual consumption for gas and electricity in kWhs/year and your postcode.

If you need further help, then just post your annual usage and a postcode for a building, say a bank, nearby, and someone will run a comparison for you.

Edit:

I hope that you misunderstood what NPower CS were telling you. I currently pay £622 per year for my gas and electricity.

The cheapest NPower tariff is Online Price Fix March 2018 at a cost of £828/year.

Moving to NPower's standard tariff would cost me £1066/year.

Perhaps the NPower forum rep would like to comment on your post.

Thomas1971

Hi, Thanks for the comments the electricity per year( estimated) 5537 kwh and gas ( estimated) 8427 kwh wa9 area, the name of the fix 2018 is feel good fix August 2018 on my recent statement the fix is £57.17 cheaper in electricity and £26.43 cheaper in gas but both are estimated though. But I got told differently?

System

Thomas1971 wrote: »

Hi, Thanks for the comments the electricity per year( estimated) 5537 kwh and gas ( estimated) 8427 kwh wa9 area, the name of the fix 2018 is feel good fix August 2018 on my recent statement the fix is £57.17 cheaper in electricity and £26.43 cheaper in gas but both are estimated though. But I got told differently?

Here you go. Iresa Flex 4 at £87.87 per month/£1054.44 a year

Or Robin Hood Energy at £1115.88/year

If you like the Iresa offer, you have to sign up on their website.

Ignore savings on energy bills, as suppliers have to use a flawed Ofgem methodology. For example:

You currently pay £100 a month and have one month left on your contract. The supplier's standard tariff would cost you £120 per month

The calculation is based on the next 12 months (one month at £100 and eleven months at £120) or £1420 for the next year.

But, you go for a new fixed tariff at £110 per month or £1320 a year.

The calculation will show that if you switch to this tariff, you will save £100 a year when the truth is you will be paying £120 a year more.

teddysmum

To work out true savings compare the quotes with one based on the best fix your current supplier offers (using details from their website , so avoiding the misleading inclusion of standard rate).

dnkforums

We moved to Tonik energy just before Christmas from Ovo (who we had no problems with, to be fair).

Tonik showed up on a Which switch search but when I checked them out, they'd only started up in something like October 2016 but they were part of a larger organisation.

I rang Which to talk about their "infancy" and they assured me that there would be no problems like loss of supply due to Ofgem regulations on suppliers. Plus, they were very cheap (the cheapest, in fact), heavy on renewables and had no exit fee so I thought it was a no-lose situation.

We should save about £200 compared to Ovo this year all being well.

Changeover was easy and their response times are very good, even by email (within the hour at times).

So far, so good.

SwanJon

Another complicating factor for some customers is the Warm Home discount - the very small suppliers don't need to support it
https://www.gov.uk/the-warm-home-discount-scheme/eligibility

If you don't qualify, or are willing to switch again before the next round in the autumn/winter you can ignore this. If not, take the WHD into account in your calculations