Banking theft/fraud

Westie983

BarnieBoy wrote: »

Does anyone know if they ought to have read something like this out to him?

Thank you

Yes, when a transfer is made from a halifax account a passage of text is read out by the cashier, something along the lines of

''We are aware there are currently lots of scams in operations where fraudsters are often pretending to be from the banks frauds team and are telling customers their money is not safe and the police and branch staff are involved and to move their money to another safe account, We would never call you to inform you on such, please confirm you are not transferring this money because you have been told to by a third party and if you are your money maybe at risk please confirm you are happy to to proceed"

The cashier then has to press a button on the screen to confirm that the passage has been read to the customer and they have agreed that they have not been told to move the money by a third party and there is no concerns on the part of the cashier...

I would think your relative agreed to proceed with the payment as he said he had not been told to that his money was unsafe and to move it to a safe account. This would explain why when you complained you were told that the the cashier followed polices and procedures, and followed the instruction given by your relative to transfer the funds, also this would have also been authorised by a member of management or senior cashier due to the amount and processed on large transfers.

jimjames

mt99 wrote: »

There may be some hope though - if the account the money was transferred to was opened fraudulently

It's unlikely that would be the case. I routinely receive emails offering me the position of "transaction handler" or some similar role which involves taking payments from clients and forwarding them on to the "company" after taking my commission.
I'm pretty sure that most of these scams are operating with similar people at the other end rather than opening fraudulent accounts here

badger09

MyOnlyPost wrote: »

Takman makes a very good point. My parents are 67 and 62 and as yet show no signs of dimished capability. However I still make sure they are aware of the kinds of scams that are occuring and talk to them about how to protect themselves from being scammed. I think we all should take some responsibility for our elderly relatives and ensure they have as much informastion as possible and hopefully to avoid this kind of fraud.

This really made me smile.

At the ripe old age of 66 (67 minus a few days:eek:) it is invariably me who draws scams to the attention of much younger members of my extended family and friends.

Many of them are sadly too busy in the virtual world of 'soshul meedja' to pay attention to what is happening around them:cool:

BarnieBoy

badger09 wrote: »

This really made me smile.

At the ripe old age of 66 (67 minus a few days:eek:) it is invariably me who draws scams to the attention of much younger members of my extended family and friends.

Many of them are sadly too busy in the virtual world of 'soshul meedja' to pay attention to what is happening around them:cool:

It made me smile too!

takman wrote: »

It's a shame that relatives of his didn't step in earlier and help him manage his finances if he was showing signs of being unable to.

MyOnlyPost wrote: »

Takman makes a very good point. My parents are 67 and 62 and as yet show no signs of dimished capability. However I still make sure they are aware of the kinds of scams that are occuring and talk to them about how to protect themselves from being scammed. I think we all should take some responsibility for our elderly relatives and ensure they have as much informastion as possible and hopefully to avoid this kind of fraud.

Yorkshire_Pud wrote: »

Anyone who thinks that someone allegedly from their bank telling them to move money from their bank account to another bank account to 'protect' it shouldn't have a bank account controlled solely by them.

The Bank has the money. The Bank has the money. The money stays in the Bank unless they release it.

Your criticisms aren't helpful but show much naivety from you.

This relative showed no signs whatsoever that he was unable to manage his finances.
He was very aware of such scams.
He has a wide supportive family who all take responsibility for him.
Yet still he was scammed; he kept saying “I can’t believe this has happened to me, I thought I was over careful”
I hope that if it happens to someone in your family you show more understanding than you do here.

mt99 wrote: »

The Money Box episode was called can't pay won't pay will pay and it's available on iPlayer or download as a podcast

mt99 wrote: »

Here is an article on a possible way to get your money back if you send money to a fraudster's account:

This was really useful mt99, thank you.

MyOnlyPost

My post was general advice for everybody and not aimed at you personally

MisterMotivated

mt99 wrote: »

There may be some hope though - if the account the money was transferred to was opened fraudulently

I hope not, otherwise it could potentially open the door for more scams:

1. Fraudster 1 opens bank account fraudulently
2. Fraudster 2, transfers £15,000 to Fraudster 1's account
3. Fraudster 1 withdraws the money and gives half back to Fraudster 2
4. Fraudster 2 calls the bank claiming he was tricked into transferring the money and is refunded his £15,000 by the bank

robatwork

MisterMotivated wrote: »

I hope not, otherwise it could potentially open the door for more scams:

1. Fraudster 1 opens bank account fraudulently
2. Fraudster 2, transfers £15,000 to Fraudster 1's account
3. Fraudster 1 withdraws the money and gives half back to Fraudster 2
4. Fraudster 2 calls the bank claiming he was tricked into transferring the money and is refunded his £15,000 by the bank

This is always the point that people who have been scammed always miss.


The bank have to come at this neutrally - to assume that the person reporting a scam is as likely to be a scammer as to be a victim.


I'm no bank apologist and have never worked in finance, but this is just common sense. If all it took was the word of Person A that they had been duped into transferring cash, and the bank just believe them and refund, then that opens floodgates to Person A in fact being the scammer.



Having said that, the police (actionfraud) seem to be totally disinterested/undermanned in investigating, leaving genuine victims banging their heads on the wall of data protekshun. I do have personal experience in that.....

JuicyJesus

MisterMotivated wrote: »

I hope not, otherwise it could potentially open the door for more scams:

1. Fraudster 1 opens bank account fraudulently
2. Fraudster 2, transfers £15,000 to Fraudster 1's account
3. Fraudster 1 withdraws the money and gives half back to Fraudster 2
4. Fraudster 2 calls the bank claiming he was tricked into transferring the money and is refunded his £15,000 by the bank

This does actually happen, rarely. It usually doesn't succeed.

GingerFurball_2

MisterMotivated wrote: »

I hope not, otherwise it could potentially open the door for more scams:

1. Fraudster 1 opens bank account fraudulently
2. Fraudster 2, transfers £15,000 to Fraudster 1's account
3. Fraudster 1 withdraws the money and gives half back to Fraudster 2
4. Fraudster 2 calls the bank claiming he was tricked into transferring the money and is refunded his £15,000 by the bank

This is a common fraud MO as it is.

Chalkius

badger09 wrote: »

This really made me smile.

At the ripe old age of 66 (67 minus a few days:eek:) it is invariably me who draws scams to the attention of much younger members of my extended family and friends.

Many of them are sadly too busy in the virtual world of 'soshul meedja' to pay attention to what is happening around them:cool:

Yeah, for all the talk of older people needing help, and younger people being up to date, working for a bank I've definitely come across plenty of clued up older people, and oblivious younger folk. Even had one 18 year old who had been scammed out of £500, because some fraudsters had said they had been sold old business accounts and if he paid them that fee he'd get about £8000 back.....moaned on that he was young and shouldn't be expected to be aware of these things.....oblivious