PPI Claim

Purly62

hi thanks for reply still not sure what i need to do .yes it was a mortgage protection plan , the company is now called cigna but they said it was from royal sun allience so...what now where do i go from here , it seems a bit confusing with everything , should i start again and send it to royal sun allience the policy is still ongoing and still paid monthly
i appreciate your time thankyou

dunstonh

Purly62 wrote: »

hi thanks for reply still not sure what i need to do .yes it was a mortgage protection plan , the company is now called cigna but they said it was from royal sun allience so...what now where do i go from here , it seems a bit confusing with everything , should i start again and send it to royal sun allience the policy is still ongoing and still paid monthly
i appreciate your time thankyou

Was this bought before 14th January 2005?

If yes, then you give up as that makes it pre-regulation.
If no, then you complain to the person that sold it to you.

Royal Sun Alliance have no liability for policies sold by third parties, such as brokers.

Purly62

yes the policy is from 2001 , so do you mean not to put a claim in to royal sunAlliance ????
as it does not apply to them !!
thanks for the reply

Purly62

hi i have checked my bank details the direct debit is paid to FIRSTASSIST credit not sure if it is of any help .gosh i am confused !!:(

dunstonh

Purly62 wrote: »

yes the policy is from 2001 , so do you mean not to put a claim in to royal sunAlliance ????
as it does not apply to them !!
thanks for the reply

The issue is not over the product. It is over the sale of the product. Sun Alliance didnt sell it to you. So, they are not responsible for the sale.

You complain to the firm that sold the policy. However, as you bought in 2001, this would most likely mean it is pre-regulation and the firm that sold it will not be required to consider the complaint unless they were a GISC member (most were not - tended to be larger firms)

Purly62

thanks for your reply i will not bother now .

karenj

I have the paperwork in front of me regarding my fathers loan. The policy states:

Unemployment Cover

If you are self employed and wish to make an unemployment claim, your business must have stopped trading or be in the course of being wound up.......

Exclusions

We will not pay any unemployment claim:

If you are self employed and your business temporarily stops trading

I'm confused here. Can anyone help? The loan was dated 17/05/2001

Thanks in advance

dunstonh

It was bought 4 years prior to regulation.

[Deleted User]

karenj wrote: »

I'm confused here. Can anyone help?

It clearly states that the company must be wound up rather than stops trading temporarily. As such, your father was indeed covered for full unemployment.

However, you could argue that the terms were too onerous and so the policy was mis-sold.

Why are you still asking about this? You originally posted this thread in February and it's now the end of May...

dunstonh wrote: »

It was bought 4 years prior to regulation.

..and it's now eight years since the customer's death..

karenj

Thanks for your comments. I've only just found the paper work. I guess then that there's no claim to be made