New User appeared on my pc

Gilla_2
Gilla_2 Posts: 13,228 Forumite
Part of the Furniture 10,000 Posts
in Techie Stuff
I noticed today that a new user has appeared on my pc and I'm worried.

It normally just says GILL-HP but an extra one has appeared saying USER-TOSH.

It asks for a password and username, and there is an option for remote access, which worries me.

I can't work out how to remove it.

Can anyone help, please.
42.7 percent of all statistics are made up on the spot
:hello: Good Luck everyone !:hello:
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Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Toshiba PC?

    Have you had any remote support from Toshiba?

    http://windows.microsoft.com/en-US/windows7/Delete-a-user-account (for Windows 7. I'm sure there'll be a Windows 10 equivalent if that's what your OS is).
  • Gilla_2
    Gilla_2 Posts: 13,228 Forumite
    Part of the Furniture 10,000 Posts
    edited 3 February 2017 at 5:31PM
    No. I don't have toshiba at all.

    I'm still Windows 7 - for as long as I can be!
    42.7 percent of all statistics are made up on the spot
    :hello: Good Luck everyone !:hello:
  • forgotmyname
    forgotmyname Posts: 32,885 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Goto user accounts and disable it?
    Censorship Reigns Supreme in Troll City...

  • Strider590
    Strider590 Posts: 11,874 Forumite
    Does this better describe the problem?

    https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/suddenly-get-enter-your-password-to-connect-to/6cfb4875-7382-449b-a8e0-74b8cc059ca1


    You description has us assuming this is at the login screen, but your actually not very clear when/how this appears.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Has anyone with a Toshiba laptop connected to your wireless network recently?

    I wonder if the user has been added from the Toshiba laptop to allow file sharing between your PC and the laptop...?
  • Gilla_2
    Gilla_2 Posts: 13,228 Forumite
    Part of the Furniture 10,000 Posts
    It appears on my user network - where I can see all the devices attached to the pc. It appeared as a network user, which I didn't like at all.

    However I followed the link in DoaM's post and found a Malicious Software Removal Tool from Microsoft, which took about 3 and a half hours to run through and said it hadn't found anything.

    After running it, though, the USER-TOSH went, so it seems to have removed it.

    Thanks to everyone for your help and support. I was very worried when I found this as it seemed a link from the internet to my pc.
    42.7 percent of all statistics are made up on the spot
    :hello: Good Luck everyone !:hello:
  • Strider590
    Strider590 Posts: 11,874 Forumite
    Gilla wrote: »
    After running it, though, the USER-TOSH went, so it seems to have removed it.

    Thanks to everyone for your help and support. I was very worried when I found this as it seemed a link from the internet to my pc.

    There's a hidden admin account on your PC, can you see that? No

    Open a command prompt and type in "net users" to get a list of the user accounts on the machine. It's the only way to know for sure!
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • Gilla_2
    Gilla_2 Posts: 13,228 Forumite
    Part of the Furniture 10,000 Posts
    edited 4 February 2017 at 12:08PM
    How do I get a command prompt, please.

    It had gone last night, but is back again this morning when I switched the pc on.

    When I open windows explorer it's in the Network part.

    I did a screenshop, but can't work out how to get it on here.
    42.7 percent of all statistics are made up on the spot
    :hello: Good Luck everyone !:hello:
  • Shimrod
    Shimrod Posts: 1,148 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It sounds like you are seeing a device on your network rather than a user on your PC. Do you have anything else connecting to your network? A phone, blu-ray player or TV for example?
  • Strider590
    Strider590 Posts: 11,874 Forumite
    ^^ This, as your in Windows already then I suspect it's another machine on your network.

    Command prompt btw
    Go to the start menu and in "search programs and files" type "cmd" and hit enter.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
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