Involved in first accident - what's happens next?

[Deleted User]

Quentin wrote: »

You ought to reply in writing and confirm you do not wish to make a claim (if that is your decision), and that they have misunderstood your notification and are wrongly treating it as a "claim"

Thanks Quentin! In writing? Would an email be sufficient?

notanewuser

slipd wrote: »

Thanks mate! This is now saving me another thread

I will ring them then. I've just done a new quote on the 'new' car in question and including the accident it's only put my premium up about £4 a month - which is okay. You're right though my new company might be able to cover me from now with an adjustment fee.

Have you included 2+x whiplash claims in the cost of accident figure?

[Deleted User]

notanewuser wrote: »

Have you included 2+x whiplash claims in the cost of accident figure?

No, it was an online quotation. I just declared, when prompted, that I'd been in an accident where there was damage sustained and that I was responsible. I've no idea what the other parties are going to do now anyway, have I?

[Deleted User]

Please keep this document to hand as it contains important information about your claim

Dear xxxx xxxx

Incident date: 3rd February 2017

Please quote your vehicle registration number throughout your claim journey as your reference.

Thank you for calling the xxxx claims line to inform us of your recent incident. We are sorry to hear you have been involved in an accident, but rest assured you are in the best possible hands to ensure swift, efficient and hassle free resolution and management of your claim.

As discussed, to provide you with the best levels of support and service we work with carefully chosen partners who may need to contact you in connection with your claim. Below is a list of our partners who are involved in your claim and details for the services they provide:

xxxx will appoint an approved repairer or engineer to inspect your vehicle and determine the next steps once completed. If you have any questions regarding the inspection of your vehicle, please contact xxxx: Telephone Number xxxxxxxxxx.

If you should require any further assistance in connection with your claim please call us on xxxxxxxxxxx

Thank you for choosing xxxx

Generic email they say...